Customer Service Expert with Multicultural Experience

2 weeks ago


Athens, Attica, Greece Munay Global Services Full time

We're seeking a highly skilled Customer Service Representative to join our client's team in Greece.

As a Munay Global Services representative, you'll provide top-notch support to our customers via phone and email on various issues, ensuring accurate and complete information through the right procedures. You'll be the primary point of contact for customer queries, guaranteeing timely resolutions and responses.

The ideal candidate will possess excellent communication skills, enabling them to build meaningful relationships with customers and answer their questions in a courteous, friendly, and professional manner. They will meet and exceed our customer service quality goals, compliance regulations, and productivity targets while creating an exceptional customer experience that we can be proud of.

What sets this opportunity apart is the chance to work from home in Greece, enjoy a competitive salary package, and grow your career in a multicultural environment. Our comprehensive benefits include health coverage and private healthcare, providing you with peace of mind and financial security.

To succeed in this role, you'll need German C1/C2 proficiency, English B2 language skills, and the ability to resolve customer concerns and create seamless experiences. Self-sufficiency and confidence in troubleshooting basic technical issues related to connectivity, systems, and devices are also essential.

In addition to these qualifications, EU citizenship or a residence card is required. If you're passionate about delivering outstanding customer service and eager to take your career to the next level, don't miss this chance to grow with Munay Global Services.



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