International Customer Service Ambassador
1 month ago
We are seeking an International Customer Service Ambassador to join our team at Cross Border Talents. This role is ideal for individuals who excel in providing top-notch customer service and possess excellent communication skills.
Key Responsibilities:
- Handle incoming customer requests via telephone, email, and chat with a high level of professionalism and empathy
- Log call details into case management systems and provide timely responses and resolutions to customers
- Maintain the highest standards of customer satisfaction by actively updating customers on status and resolution progress
Requirements:
- Prior experience in customer service is preferred but not mandatory
- Ability to resolve customer concerns and create a seamless customer experience
- Advanced active listening and engagement skills
- Confident, adaptable, and empathetic individual with a pleasant and positive attitude
- Curious and solution-oriented approach
- Proficiency in English language (B2 level minimum)
- Eligibility to work in Greece without sponsorship
What We Offer:
- Competitive salary: €30,000 - €40,000 per annum
- Multicultural work environment
- Opportunities for growth and relocation within the company
- Relocation package including hotel accommodation, flight ticket, airport pickup, and real estate agency fee
This is an exciting opportunity for a motivated individual to join our dynamic team and contribute to delivering exceptional customer experiences.
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