Customer Service Ambassador in Athens
7 days ago
Are you passionate about delivering exceptional customer experiences? We are seeking a highly skilled Customer Service Ambassador to join our team in Athens. As a key player in the tourism industry, we strive to provide outstanding service to German-speaking tourists.
About Us:
We prioritize creativity and innovation, ensuring tourists receive top-tier assistance in a dynamic environment. Our team values collaboration and adaptability, making us an ideal fit for candidates with or without prior experience.
Job Overview:
In this role, you will be the face of our services to German-speaking tourists, providing on-site support and guidance. With a focus on effective communication, swift issue resolution, and in-depth product knowledge, you will play a crucial part in shaping the tourism landscape.
Main Responsibilities:
- Provide tourist support by sharing information, recommendations, and assistance.
- Utilize your fluent German skills to communicate effectively and ensure tourists have a seamless experience.
- Resolve customer concerns promptly, showcasing problem-solving skills to enhance overall satisfaction.
- Gain a comprehensive understanding of local attractions, services, and tourism offerings to provide accurate and valuable information.
- Collaborate with colleagues and other teams to improve customer service practices.
Requirements:
- Fluency in German (both written and spoken): Demonstrate your proficiency in German to engage effectively with tourists and team members.
- Adaptability: Showcase your ability to adapt to on-site work and collaborate with team members in a dynamic environment.
- No Prior Experience Required: This role welcomes candidates with no prior experience, making it an excellent entry point for those passionate about tourism.
Perks:
On-Site Work in Athens: Immerse yourself in Athens' vibrant culture while working on-site in the heart of the tourism hub.
Relocation Package: For candidates relocating from abroad, we offer a comprehensive package, including flight tickets and accommodation assistance, facilitating a smooth transition.
Competitive Compensation: Receive a competitive salary that acknowledges your contributions and dedication to providing exceptional customer service.
Health and Life Insurance: Comprehensive coverage ensures your well-being, providing peace of mind as you focus on your career.
With a competitive salary range of $40,000-$55,000 per annum, this is an excellent opportunity to kickstart your career in on-site tourism in Athens.
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