Customer Service Representative for German-Speaking Clients

2 months ago


Athens, Attica, Greece Cross Border Talents Full time
Job Title: Customer Service Representative for German-Speaking Clients

We are looking for a skilled and multilingual customer service representative to join our team at Cross Border Talents in Athens. This is an excellent opportunity for someone who is fluent in German and has experience in providing top-notch customer support.

About the Role:

As a customer service representative, you will be responsible for assisting clients via phone, email, or chat with inquiries, product information, and issue resolution. You will also need to log customer interactions and issues in our CRM system.

  • Provide clear and concise instructions to address customer concerns.
  • Collaborate with senior team members to resolve complex issues.
  • Work towards achieving high customer satisfaction through timely and efficient service.
Requirements:

To be successful in this role, you must be native or fluent in German and have prior customer service experience. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential.

What We Offer:

This is an on-site role in Athens, offering a competitive salary, comprehensive training, and development opportunities, as well as a collaborative work environment.

The estimated annual salary for this position is approximately 35,000 - 40,000 EUR, depending on experience and qualifications. If you are a motivated and customer-centric individual looking to take your career to the next level, please apply today



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