Italian Customer Service Representative

4 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

**Job Title:** Italian Customer Service Representative

Location: Remote in Greece (Available)

Estimated Salary: €1,050 per month (negotiable based on experience)

We are seeking a highly motivated and fluent Italian speaker to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients, resolving issues efficiently, and ensuring customer satisfaction.

About the Role:

  • Answer inbound calls and respond to customer inquiries in Italian;
  • Provide accurate and timely solutions to customer service issues;
  • Maintain accurate data input of consumer enquiries, questions, and feedback on our customer services database;
  • Troubleshoot using open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.

Requirements:

  • Citizen EU or valid work permit;
  • Fluency in Italian (C1/C2 Level or Native);
  • Good knowledge of English (B2 level);
  • Good computer skills;
  • Excellent communication skills;
  • Team spirit and flexibility.

Benefits:

  • Private health insurance coverage;
  • Daily meal allowance;
  • Monthly performance bonus;
  • Flexible working hours to promote work-life balance;
  • Opportunities for professional development and career advancement;
  • Friendly and collaborative work environment.

Apply now if you're a motivated individual with excellent language skills and a passion for customer service. Please submit your resume and cover letter to us.



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