Customer Service Representative in Athens Greece with Italian Language Skills
1 month ago
Best Hire is seeking a Customer Service Representative to join our team in Athens, Greece. This role involves providing exceptional customer service to Italian-speaking clients while working on-site at our state-of-the-art facilities.
Job Description:This is a full-time contract position with benefits including health insurance and a competitive salary package. The ideal candidate will have fluency in Italian (both written and spoken) and good command of English for internal communication.
The successful candidate will be responsible for handling inbound calls, emails, and live chat inquiries from Italian-speaking customers. They will provide accurate and timely responses to customer inquiries about products, services, or technical issues, identify customer needs, offer solutions, and guide them through problem resolution.
The successful candidate will also maintain a high standard of customer satisfaction by demonstrating empathy and professionalism, update and maintain customer records in the company database, and collaborate with team members and other departments to address and resolve customer concerns effectively.
The estimated salary for this position is approximately 35,000 EUR per year, considering the location and industry standards.
Requirements:- Fluency in Italian (both written and spoken)
- Good command of English for internal communication
- Previous experience in customer service or a related field is an advantage but not required
- Excellent communication and problem-solving skills
- Ability to work on-site in Athens, Greece
- Competitive salary package with performance-based incentives
- Full-time contract with benefits including health insurance
- Paid training to ensure you are fully equipped for success
- Opportunities for career advancement within the company
Athens, the historical heart of Europe, offers a perfect mix of culture, lifestyle, and career opportunities. From its sunny beaches to world-class cuisine, Athens provides an unmatched quality of life while fostering professional growth.
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