Customer Service Representative for Tourism Industry in Greece

6 days ago


Athens, Attica, Greece Cross Border Talents Full time
Unlock a Career Opportunity in the Heart of Greece

We are Cross Border Talents, and we're excited to offer a unique chance to join our team as a Customer Service Representative. As a key member of our tourism industry team, you'll be based in Greece, working with a top hospitality brand.

As a Customer Service Representative, your primary role will be to handle customer inquiries and resolve issues efficiently. This includes responding to consumer calls, recording data accurately, and addressing client complaints in line with our company's policy.

You'll work closely with our team to ensure all support calls and emails are answered and resolved within agreed Service Level Agreements (SLAs). Your problem-solving skills will be crucial in troubleshooting common issues and providing recommendations to customers.

To succeed in this role, you'll need:

  • High School Diploma or equivalent
  • Native/Fluent French (C2) and Good level of English (C1)
  • Excellent writing speed of 20 words per minute
  • Active Listening and Strong Problem-Solving Skills

The estimated salary for this position is between €25,000 - €35,000 per annum, depending on experience. If you're passionate about delivering exceptional customer service and have a flair for languages, we'd love to hear from you.



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