Customer Service Representative in Athens, Greece

2 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

We are Cross Border Talents, a leading player in the travel industry, and we are seeking a highly skilled Customer Service Representative to join our team in Athens, Greece. This is an exciting opportunity for individuals who are fluent in Norwegian and passionate about delivering exceptional customer experiences.

Job Description

In this role, you will be the face of our company, assisting Norwegian-speaking customers with their travel inquiries and needs. You will provide support and assistance to customers, addressing their inquiries, booking requests, and travel-related concerns. Your excellent communication skills and fluency in Norwegian will enable you to communicate effectively with customers, ensuring clear and concise interactions.

You will also develop a strong understanding of our travel products and services to provide accurate information and recommendations to customers. Additionally, you will work collaboratively with colleagues and other teams to ensure seamless customer service delivery and contribute to continuous improvement initiatives.

Key Responsibilities
  • Provide support and assistance to Norwegian-speaking customers
  • Develop a strong understanding of our travel products and services
  • Communicate effectively with customers to address their inquiries and needs
  • Work collaboratively with colleagues and other teams to ensure seamless customer service delivery
Requirements

To be successful in this role, you will need:

  • Fluency in Norwegian (both written and spoken)
  • Strong communication and interpersonal skills
  • Prior customer service experience is not required but is a plus
Perks

We offer a competitive salary, which is approximately €40,000 - €60,000 per year, depending on your level of experience. We also provide a comprehensive relocation package, including flight tickets to Athens and accommodation assistance, making your transition smooth and hassle-free. In addition, you will enjoy comprehensive health and life insurance benefits to ensure your health and well-being are taken care of.



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