Global Customer Service Representative
3 days ago
We are looking for a highly skilled Global Customer Service Representative to join our team in Athens, Greece. The successful candidate will have fluent German and proficient English skills, as well as strong problem-solving abilities and a customer-oriented mindset.
Job Overview:This is an exciting opportunity to work in customer support and help customers from around the world with their inquiries, technical issues, and product/service-related questions. As a member of our team, you will be responsible for providing exceptional support via phone, email, or chat, while ensuring timely resolutions and high customer satisfaction.
Key Responsibilities:- Provide support to German-speaking customers via various communication channels
- Assist with inquiries, technical issues, and product/service-related questions
- Deliver effective and timely resolutions to customer problems while ensuring satisfaction
- Maintain accurate records of customer interactions and feedback
- Fluency in German (written and spoken)
- Proficiency in English for internal communication
- Strong problem-solving skills and customer-oriented mindset
- Prior experience in customer support is a plus but not mandatory
- A competitive salary range between €28,000 and €35,000 per year, depending on experience
- Flexible work options: on-site in Athens or remote from anywhere in Greece
- Comprehensive paid training to ensure your success in the role
- Health insurance and other social benefits
- Career growth opportunities in a dynamic and multicultural environment
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