Customer Service Ambassador in Athens, Greece
4 weeks ago
At Cross Border Talents, we are seeking a highly skilled Customer Service Ambassador to join our team in Athens, Greece.
Salary and BenefitsThe successful candidate will be offered a competitive salary of €1,000 per month, paid 14 times annually, along with a range of benefits including a meal allowance, fully paid training, and comprehensive health insurance.
Job DescriptionAs a Customer Service Ambassador, you will play a pivotal role in delivering outstanding support and building trust with our customers. Your responsibilities will include:
- Handling Customer Interactions: Manage incoming calls, emails, and chats with professionalism and efficiency, actively listening to understand and address customer needs.
- Problem Solving: Provide accurate, valid, and complete information using the right tools and methods, adapting to different customer personalities and scenarios with ease.
- Maintaining Records: Keep detailed records of customer interactions and account updates, following communication procedures and company guidelines.
- Team Goals: Strive to meet personal and team targets in a fast-paced environment.
We are looking for proactive and empathetic individuals who excel at communication and multitasking. The ideal candidate will have:
- Strong phone contact handling skills and active listening abilities.
- Customer-focused with an adaptable approach to diverse personalities.
- Effective time management and prioritization skills.
- A team player with a positive attitude and a passion for delivering top-tier service.
At Cross Border Talents, we offer a dynamic work environment in a multicultural office in Athens, with opportunities for professional development and growth. We value our employees' well-being and strive to create a supportive and inclusive company culture.
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