Customer Service Professional

1 month ago


Athens, Attica, Greece CBT Full time

We are seeking a highly motivated Customer Service Professional to join our team in Athens, Greece. As a key member of our Customer Service team, you will be responsible for delivering exceptional customer service to our German-speaking clients.

Key Responsibilities:
  • Customer Interaction: Handle inbound inquiries and provide top-notch support to customers via phone, email, or chat.
  • Problem-Solving: Address and resolve customer issues related to web services, ensuring all inquiries are managed efficiently and professionally.
  • Technical Assistance: Provide basic troubleshooting support for web services, helping customers navigate issues effectively.
  • Documentation: Maintain accurate records of customer interactions, ensuring all communications are logged for future reference.
  • Team Collaboration: Work closely with the team to ensure smooth workflow, escalate unresolved issues to appropriate departments, and provide feedback to improve service delivery.
  • Customer Satisfaction: Ensure that customer issues are resolved promptly, aiming for high levels of satisfaction and repeat business.
Requirements:
  • Language Proficiency: Fluent in German (native or near-native level) with B2 proficiency in English.
  • Experience:/ul>
    • Previous experience in customer service is a plus but not required.
    • Experience in a web services or technical environment is an advantage but not essential.
  • Skills:/ul>
    • Excellent communication skills, both written and verbal, in German and English.
    • Strong problem-solving abilities and attention to detail.
    • Customer-oriented attitude with a passion for helping others.
    • Ability to work effectively both independently and as part of a team.
    • Basic technical knowledge or interest in web services is a plus.
Work Schedule:
  • Working Hours: 40 hours per week, Monday to Sunday, from 10:00 AM to 8:00 PM. Shift rotations will apply.
Benefits:
  • Estimated Salary: €45,000 per year, based on the location and industry standards in Athens, Greece.
  • Health and Life Insurance: Comprehensive coverage to ensure your well-being.
  • Career Growth: Clear path for professional development and career advancement within the company.
  • Supportive Work Environment: A dynamic, multicultural work environment with ongoing training and support.
  • Additional Benefits: Meal allowances, employee discounts, and other perks.


  • Athens, Attica, Greece Cross Border Talents Full time

    Job SummaryWe are seeking a skilled Multilingual Customer Service Representative to join our team at Cross Border Talents. This role is an exciting opportunity for a customer-focused professional to provide exceptional service and support to our diverse client base.About the RoleThe successful candidate will be responsible for responding to customer...


  • Athens, Attica, Greece CBT Full time

    Web Services Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our Customer Service team in Athens, Greece. As a Customer Service Representative, you will be the first point of contact for our Danish-speaking clients, resolving their inquiries and providing support on various web services.Key...


  • Athens, Attica, Greece Cross Border Talents Full time

    Embracing a challenging career opportunity as a Global Customer Support Professional with Cross Border Talents in Athens, Greece. This role offers a salary package including a base salary of €1300 gross per month and daily benefits.The ideal candidate will possess fluency in Dutch and English to provide top-notch support to customers ensuring a positive...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a dedicated and customer-focused professional to join our dynamic support team at Cross Border Talents. This role involves providing exceptional service and assistance to our diverse customer base, offering solutions in both Arabic and English.In this position, you will be responsible for responding to customer inquiries, troubleshooting...


  • Athens, Attica, Greece Patrique Mercier Recruitment PT Full time

    Customer Service RepresentativePatrique Mercier Recruitment PT is seeking a qualified Danish Speaking Customer Service Representative to join a distinguished Online Travel Agency based in Greece.About UsWe are committed to delivering outstanding customer service within the travel industry. Our team of professionals strives to provide exceptional support to...


  • Athens, Attica, Greece CBT Full time

    About CBTWe are a dynamic and innovative company in the web services industry, dedicated to providing exceptional customer experiences.SalaryThe salary for this position is €40,000 - €55,000 per year, depending on experience.Job DescriptionThis is a remote German-speaking Customer Advisor role based in Athens. As a Customer Advisor, you will be...


  • Athens, Attica, Greece Cross Border Talents Full time

    Czech Customer Service SpecialistAre you a customer-centric professional looking to work in a multicultural environment? We have an exciting opportunity for a Czech Customer Service Specialist to join our team at Cross Border Talents in Greece.About the Job:We are seeking a highly skilled and experienced customer service representative to handle incoming...


  • Athens, Attica, Greece Cross Border Talents Full time

    **Job Title:** Italian Customer Service RepresentativeLocation: Remote in Greece (Available)Estimated Salary: €1,050 per month (negotiable based on experience)We are seeking a highly motivated and fluent Italian speaker to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking an International Customer Service Ambassador to join our team at Cross Border Talents. This role is ideal for individuals who excel in providing top-notch customer service and possess excellent communication skills.Key Responsibilities: Handle incoming customer requests via telephone, email, and chat with a high level of professionalism and...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are looking for a talented and customer-focused Global Customer Service Representative to join our team at Cross Border Talents. As a native Polish speaker, you will be the first point of contact for our customers and will play a crucial role in ensuring their needs are met efficiently and effectively.Key Responsibilities:Provide exceptional customer...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Cross Border Talents.This is a full-time position that requires excellent communication and problem-solving skills. The ideal candidate will have experience in customer service, be able to work in a fast-paced environment, and have a positive attitude.About the...


  • Athens, Attica, Greece Cross Border Talents Full time

    Customer Service SpecialistWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will play a pivotal role in delivering exceptional service and building trust with our customers.About the Role:The successful candidate will be responsible for...


  • Athens, Attica, Greece Best Hire Full time

    At Best Hire, we are seeking a highly motivated Cloud Service Sales Professional to join our team in Athens, Greece. As a key member of our sales team, you will be responsible for selling cloud-based services, upselling to existing clients, ensuring client retention, and managing contract renewals.Key Responsibilities:Sales Activities: Effectively present...


  • Athens, Attica, Greece Patrique Mercier Recruitment Full time

    Patrique Mercier Recruitment is a leading recruitment agency providing exceptional talent solutions to organizations worldwide. We are delighted to present a fantastic opportunity for an Italian Speaking Customer Service Advisor in our Athens office.We are seeking enthusiastic and customer-focused individuals who are fluent in Italian and passionate about...


  • Athens, Attica, Greece Cross Border Talents Full time

    At Cross Border Talents, we are seeking a highly skilled Customer Service Ambassador to join our team in Athens, Greece.Salary and BenefitsThe successful candidate will be offered a competitive salary of €1,000 per month, paid 14 times annually, along with a range of benefits including a meal allowance, fully paid training, and comprehensive health...


  • Athens, Attica, Greece Munay Global Services Full time

    We're seeking a highly skilled Customer Service Representative to join our client's team in Greece.As a Munay Global Services representative, you'll provide top-notch support to our customers via phone and email on various issues, ensuring accurate and complete information through the right procedures. You'll be the primary point of contact for customer...


  • Athens, Attica, Greece Cross Border Talents Full time

    At Cross Border Talents, we're seeking a skilled Automotive Customer Service Expert to join our team in Greece. As a key member of our customer-facing team, you'll be responsible for providing exceptional support to customers in Polish, while also collaborating with colleagues in English.Key Responsibilities:Deliver advanced-level customer support in Polish...


  • Athens, Attica, Greece Cross Border Talents Full time

    Inbound Sales Representative OpportunityLocation: Athens, GreeceWe are seeking a persuasive and enthusiastic French-speaking Inbound Sales Representative to join our team in Athens, Greece. This role is perfect for individuals who enjoy helping customers and have a passion for sales.Job ResponsibilitiesHandle incoming calls and inquiries from potential...


  • Athens, Attica, Greece Patrique Mercier Recruitment PT Full time

    About UsPatrique Mercier Recruitment PT is a leading recruitment agency that specializes in providing opportunities tailored for candidates looking for jobs in their native language. With expertise across various industries, we pride ourselves on connecting skilled candidates with their ideal roles.Job Description:We are seeking a highly motivated and...


  • Athens, Attica, Greece CBT Full time

    At CBT, we are seeking a highly skilled and customer-focused Multilingual Customer Support Representative to join our team in Athens, Greece. As a key member of our web services support team, you will be responsible for delivering exceptional support to Dutch-speaking clients via various communication channels.About the RoleThis is an excellent opportunity...