Customer Service Specialist

1 week ago


Athens, Attica, Greece Cross Border Talents Full time
Customer Service Specialist

We are seeking a highly motivated and customer-focused Customer Service Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will play a pivotal role in delivering exceptional service and building trust with our customers.

About the Role:

The successful candidate will be responsible for handling customer interactions with professionalism and efficiency, providing accurate and complete information, and adapting to different customer personalities and scenarios. You will also maintain detailed records of customer interactions and account updates, follow communication procedures, and strive to meet personal and team targets in a fast-paced environment.

Your Profile:

To be successful in this role, you will possess strong phone contact handling skills, active listening abilities, and a customer-focused approach. You will also be an effective time manager, prioritizer, and team player with a positive attitude and a passion for delivering top-tier service.

What We Offer:

As a valued member of our team, you will enjoy a dynamic work environment in a multicultural office in Athens, professional development opportunities to help you grow in your career, and a supportive and inclusive company culture that values your well-being. Your remuneration package will include a competitive salary of €1,000 per month, paid 14 times annually, plus performance bonuses up to 10% monthly based on your achievements.

Contract Details:

The fixed-term employment contract offers a Monday-Friday schedule from 9am to 7pm and Saturday mornings from 10am to 6pm. If you are passionate about delivering exceptional customer experiences and enjoy working in a vibrant international setting, we encourage you to apply for this exciting opportunity.



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