Customer Service Specialist for Automotive Industry
5 days ago
Customer Service Job Opportunity
We are seeking a skilled CUSTOMER SERVICE SPECIALIST to join our team in Athens, Greece. As a Norwegian Speaking Customer Advisor, you will be the primary point of contact for Norwegian-speaking customers, providing exceptional customer service and support.
About the Role
This is an exciting opportunity to work with a dynamic team in the automotive industry, where you will be responsible for engaging with customers through various communication channels, addressing inquiries, and providing effective solutions.
Your Responsibilities
- Customer Support: Respond to customer inquiries via phone, email, and chat, resolving issues efficiently and effectively.
- Language Proficiency: Utilize your Norwegian language skills to communicate empathetically with customers, ensuring a positive and personalized experience.
- Issue Resolution: Resolve customer concerns promptly, demonstrating problem-solving skills and a commitment to customer satisfaction.
- Product Knowledge: Acquire in-depth knowledge of our automotive offerings to provide accurate information and enhance the overall customer experience.
- Continuous Learning: Stay updated on company policies, procedures, and industry trends, contributing to ongoing improvement in remote customer support practices.
Requirements
- Fluent in Norwegian (written and spoken).
- Strong communication and interpersonal skills.
- Prior customer service experience is a plus but not required.
Benefits
- Competitive Salary: €40,000 - €60,000 per year (dependent on experience).
- Relocation Assistance: We offer a comprehensive relocation package for candidates joining us from abroad.
- Culture Immersion: Immerse yourself in the rich cultural tapestry of Greece while contributing to a global team.
- Global Collaboration: Be part of a collaborative team that values your language skills and dedication to delivering exceptional customer experiences.
Why Choose This Role?
This role offers a unique opportunity to work with a dynamic team in the automotive industry, providing exceptional customer service and support to Norwegian-speaking customers. With a competitive salary and comprehensive relocation assistance, this is an ideal chance to grow your career and immerse yourself in Greek culture.
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