Icelandic Customer Support Specialist
4 weeks ago
KultureTalent - Global Talent is seeking a highly skilled and customer-focused Icelandic Customer Support Specialist to join our team.
Key Responsibilities:
- Provide exceptional customer support to Icelandic-speaking customers via phone, email, and chat, ensuring a high level of satisfaction and resolving issues promptly and professionally.
- Utilize problem-solving skills and collaborate with internal teams to resolve complex customer issues.
- Maintain accurate and detailed records of customer interactions in our CRM system.
- Stay up-to-date on company products, services, and policies to effectively assist customers.
- Contribute to a positive team environment and share insights to enhance overall customer support quality.
Requirements:
- Fluent in spoken and written Icelandic.
- Strong communication and interpersonal skills.
- Customer-focused with a passion for delivering exceptional customer experiences.
About KultureTalent - Global Talent:
We are a global talent solutions company dedicated to connecting top talent with innovative businesses. Our team is passionate about delivering exceptional customer experiences and building long-lasting relationships with our clients and candidates.
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