Customer Support Specialist

2 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

**Job Title:** Spanish-Speaking Customer Support Specialist

**Location:** Onsite in Athens, Greece

**Language Requirement:** Fluent Spanish

We are seeking a highly skilled Spanish-speaking Customer Support Specialist to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring a seamless customer experience.

Key Responsibilities:

  1. Assist Spanish-speaking customers with product and service inquiries.
  2. Provide timely and effective solutions to customer concerns via phone, email, and chat.
  3. Troubleshoot problems and collaborate with internal teams to ensure customer satisfaction.
  4. Maintain accurate customer records and follow up on open cases.

Requirements:

  1. Fluent Spanish (both written and spoken) with good command of English.
  2. Excellent communication and interpersonal skills.
  3. Previous experience in customer service is a plus, but not mandatory.
  4. Ability to work onsite in Athens and manage a flexible work schedule.
  5. Basic computer skills and ability to learn new systems.

Benefits:

  1. Competitive salary package.
  2. Onsite role in the vibrant city of Athens.
  3. Paid training and continuous professional development.
  4. Opportunity to grow within an international, dynamic company.
  5. Relocation assistance if applicable.

If you are passionate about customer service and possess the required skills and experience, we would love to hear from you.



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