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Customer Support Specialist

2 months ago


Athens, Attica, Greece JL Talent Partners Full time

We are seeking a highly skilled Polish speaking Customer Support Specialist to join our client's team in Greece. As a key member of our support team, you will be responsible for providing exceptional customer service via phone and email, resolving customer concerns, and creating a seamless customer experience.

Key Responsibilities:

  • Provide timely and accurate support to customers via phone and email.
  • Resolve customer concerns and create a positive experience.
  • Work collaboratively with the support team to achieve customer service quality goals.
  • Stay up-to-date with product knowledge and technical skills to effectively troubleshoot customer issues.

What We Offer:

  • A competitive salary package.
  • Health coverage and private health care.
  • Fast career growth opportunities.
  • Work from home available from Greece.

Requirements:

  • Polish C2 level.
  • English B2 level.
  • Ability to resolve customer concerns and create a seamless customer experience.
  • Self-sufficient and confident in troubleshooting basic technical issues.
  • EU citizenship or Greek residence.

Don't miss this opportunity to join our team and make a difference in customer experience.