Italian Speaking Customer Support Specialist

3 weeks ago

Athens, Attica, Greece Cross Border Talents Full time

Customer Support Specialist - Italian Language

We are seeking a highly skilled Customer Support Specialist to join our team in Athens, Greece. As an Italian-speaking customer support specialist, you will be responsible for providing exceptional customer support to our Italian-speaking users across various social media platforms.

Key Responsibilities:

  • Respond promptly and effectively to customer inquiries via social media channels, including Facebook, Twitter, and Instagram.
  • Provide accurate information and support to resolve customer issues, complaints, and requests in a timely manner.
  • Engage with customers in a professional and empathetic manner, demonstrating genuine care and understanding for their needs.
  • Collaborate with internal teams to escalate and resolve complex customer issues, ensuring a seamless and positive customer experience.
  • Monitor social media channels for trends, feedback, and customer sentiment, and provide insights to improve products and services.
  • Maintain detailed records of customer interactions and transactions in our CRM system.
  • Continuously strive to improve customer satisfaction and retention through proactive engagement and personalized support.

Requirements:

  • Fluent in Italian (native or C1/C2 level) and proficient in English.
  • Prior experience in customer support or a related field is preferred but not mandatory.
  • Strong communication and interpersonal skills, with the ability to effectively engage and build rapport with customers.
  • Excellent problem-solving abilities and a proactive approach to addressing customer needs and concerns.
  • Ability to work effectively in a fast-paced and dynamic environment, with a high degree of adaptability and resilience.
  • Willingness to work on-site in Athens and be part of a multicultural team.

Benefits:

  • Competitive salary package with opportunities for performance-based incentives.
  • Relocation package including flight tickets to Athens and accommodation.
  • Health and life insurance coverage to ensure the well-being and security of our employees.
  • Ongoing training and development opportunities to enhance your skills and advance your career.
  • Exciting prospects for career growth and advancement within the company.
  • Vibrant and inclusive work environment, where diversity is celebrated and teamwork is valued.

Why Cross Border Talents:

At Cross Border Talents, we believe in the power of connection and the importance of delivering exceptional customer experiences. As an Italian-speaking customer support specialist, you will have the opportunity to make a meaningful impact and be part of a dynamic team that is shaping the future of social media.

  • Italian Speaking Customer Support Specialist

    4 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    Customer Support Specialist - ItalianWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist - Italian. As a key member of our customer support team, you will be responsible for providing exceptional support to our Italian-speaking customers across various social media platforms.Key...

  • Italian Speaking Customer Support Specialist

    4 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a highly skilled Italian Speaking Customer Support Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences across various social media platforms.Key Responsibilities:Provide timely and effective responses to customer inquiries, ensuring...

  • Italian Speaking Customer Support Specialist

    4 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a highly skilled Italian Speaking Customer Support Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing exceptional support to our Italian-speaking users across various social media platforms.Key Responsibilities:Respond promptly and effectively to customer inquiries...

  • Italian Speaking Customer Support Specialist

    3 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    Customer Support Role OverviewWe are seeking a skilled Italian-Speaking Customer Advisor to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences across various social media platforms.Key Responsibilities:Provide timely and effective responses to customer...

  • Italian Speaking Customer Support Specialist

    4 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a talented Italian-Speaking Customer Advisor to join our team in Athens, Greece. As an on-site position, we offer a comprehensive relocation package for candidates moving from abroad, covering flight tickets to Athens and accommodation expenses.Key Responsibilities:Deliver timely and effective responses to customer inquiries across social...

  • Italian Customer Support Representative

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time

    **Customer Support in the Italian Market**We are looking for a skilled Customer Support Service Advisor to join our team in Athens, Greece. As a Customer Support Service Advisor, you will be responsible for delivering exceptional customer service and support to Italian-speaking customers via phone, email, and chat.Key Responsibilities:Deliver exceptional...

  • Italian Speaking Customer Service Representative

    1 month ago

    Athens, Attica, Greece Cross Border Talents Full time

    Customer Advisor - Italian LanguageWe are seeking a highly skilled Italian-speaking customer advisor to join our team in Athens, Greece. As a customer advisor, you will be responsible for delivering exceptional customer support to our Italian-speaking users across various social media platforms.Key Responsibilities:Provide timely and effective responses to...

  • Italian Customer Support Service Advisor

    4 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    At Cross Border Talents, we are seeking a highly skilled Italian Customer Support Service Advisor to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for delivering exceptional service to Italian-speaking customers via phone, email, and chat.Key Responsibilities:Provide top-notch customer support and...

  • Italian Customer Support Service Advisor

    4 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    {"title": "Customer Support Service Advisor - Italian", "subtitle": "Join our dynamic and multicultural team in Athens", "content": "At Cross Border Talents, we are a leading company in the customer support industry, dedicated to providing top-notch service to our clients. We are currently seeking Italian-speaking Customer Support Service Advisors to work...

  • Italian Customer Support Specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time

    Job Title: Italian Customer Service Advisor (Entry Level)Location: Remote in Greece AvailableSalary: €1000 - €1250 per monthAre you passionate about customer support and technologies? Our client is a global leader and one of the biggest companies in Greece. As a customer support agent, you will support their activities offering the best quality service...

  • Icelandic Customer Support Specialist

    1 month ago

    Athens, Attica, Greece KultureTalent - Global Talent Full time

    Customer Support Specialist - IcelandicKultureTalent - Global Talent is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our Icelandic-speaking customers via phone, email, and chat.Key Responsibilities:Customer Communication:...

  • Customer Support Specialist

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time

    Customer Support Specialist - Spanish LanguageWe are seeking a highly motivated Customer Support Specialist to join our team in Athens. As a key member of our support team, you will be responsible for providing exceptional customer service to Spanish-speaking clients through various channels.Key Responsibilities:Offer friendly and efficient customer support...

  • Technical Support Specialist in Athens for Italian Speakers

    3 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    Key Responsibilities:Deliver exceptional technical support to Italian-speaking customers via various communication channels.Utilize strong problem-solving skills to troubleshoot and resolve product-related issues, ensuring customer satisfaction.Provide clear, step-by-step guidance to customers to resolve technical problems.Maintain accurate records of...

  • Polish Customer Support Specialist

    4 weeks ago

    Athens, Attica, Greece CBT Full time

    About CBT:We are a global company seeking a Polish-speaking Customer Support Specialist to join our team in Athens, Greece. This is a full-time on-site position, offering the chance to work in a dynamic environment with excellent benefits.Position: Polish Customer Support SpecialistLocation: Athens, Greece (On-site)Type: Full-timeKey Responsibilities:Provide...

  • Spanish Language Customer Support Specialist

    1 month ago

    Athens, Attica, Greece Cross Border Talents Full time

    **Job Posting: Spanish-Speaking Customer Support Specialist (Onsite)** **Location:** Athens, Greece (Onsite) **Language Requirement:** Fluent Spanish We are seeking a highly skilled Spanish-Speaking Customer Support Specialist to join our team onsite in Athens. As a key member of our customer support team, you will be responsible for providing exceptional...

  • Icelandic Customer Support Specialist

    4 weeks ago

    Athens, Attica, Greece KultureTalent - Global Talent Full time

    Customer Support Specialist - Icelandic LanguageKultureTalent - Global Talent is seeking a highly skilled and customer-focused Icelandic Customer Support Specialist to join our team.Key Responsibilities:Provide exceptional customer support to Icelandic-speaking customers via phone, email, and chat, ensuring a high level of satisfaction and resolving issues...

  • Customer Support Specialist

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    **Job Title:** Spanish-Speaking Customer Support Specialist**Location:** Onsite in Athens, Greece**Language Requirement:** Fluent SpanishWe are seeking a highly skilled Spanish-speaking Customer Support Specialist to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving...

  • Danish Speaking Customer Support Specialist

    3 weeks ago

    Athens, Attica, Greece Eco Plus Solutions AB Full time

    We're seeking a motivated Danish-Speaking Customer Support Specialist to join our team in Athens. As a key member of our customer support team, you'll be responsible for providing exceptional service to our Danish-speaking clients.Key Responsibilities:Customer Interaction: You'll serve as a welcoming and informative contact for our Danish-speaking customers,...

  • Customer Support Specialist

    1 month ago

    Athens, Attica, Greece JL Talent Partners Full time

    We are seeking a highly skilled Polish speaking Customer Support Specialist to join our client's team in Greece. As a key member of our support team, you will be responsible for providing exceptional customer service via phone and email, resolving customer concerns, and creating a seamless customer experience.Key Responsibilities:Provide timely and accurate...

  • French Customer Support Service Advisors

    4 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    Are you a French speaker looking for a challenging and rewarding career in customer support? We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in Athens, Greece. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to French-speaking customers via phone, email,...