Technical Support Specialist in Athens for Italian Speakers

3 weeks ago


Athens, Attica, Greece Cross Border Talents Full time
Key Responsibilities:
  • Deliver exceptional technical support to Italian-speaking customers via various communication channels.
  • Utilize strong problem-solving skills to troubleshoot and resolve product-related issues, ensuring customer satisfaction.
  • Provide clear, step-by-step guidance to customers to resolve technical problems.
  • Maintain accurate records of customer interactions and issue resolutions.
  • Collaborate with cross-functional teams to address complex technical issues.
  • Stay up-to-date on product knowledge and technical advancements to provide accurate information to customers.
Qualifications:
  • Fluent Italian language skills, with strong English language proficiency.
  • Previous experience in technical support or customer service is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and collaboratively in a hybrid work environment.
Working Hours:
  • Monday to Friday schedule.
  • 10:00 AM to 6:00 PM working hours.
Compensation and Benefits:
  • Competitive salary based on experience.
  • Hybrid work model with flexible arrangements.
  • Opportunities for professional growth and career development.
  • Supportive and dynamic work environment.


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