Italian Customer Support Specialist
2 weeks ago
Job Title: Italian Customer Service Advisor (Entry Level)
Location: Remote in Greece Available
Salary: €1000 - €1250 per month
Are you passionate about customer support and technologies? Our client is a global leader and one of the biggest companies in Greece. As a customer support agent, you will support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
Your Role as a Customer Support Agent:
- Answer to inbound calls and customer inquiries;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- Maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
- Troubleshoot through the use of open questions, support documents and system training
- Offer recommendations to common problems or frequently asked questions
Requirements:
- Citizen EU or Work Permit
- Fluency in Italian (C1/C2 Level or Native)
- Good knowledge of English (B2 level)
- Good computer skills
- Excellent communication skills
- Team spirit and flexibility
Benefits:
- Private health insurance coverage
- Daily Meal Allowance
- Monthly performance bonus
- Flexible working hours to promote work-life balance
- Opportunities for professional development and career advancement
- Friendly and collaborative work environment
Submit your resume and cover letter to konstantinos.adamopoulos@cbtalents.org if you are a highly motivated individual with excellent language skills and a passion for customer service.
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