Italian Customer Support Specialist

2 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

Job Title: Italian Customer Service Advisor (Entry Level)

Location: Remote in Greece Available

Salary: €1000 - €1250 per month

Are you passionate about customer support and technologies? Our client is a global leader and one of the biggest companies in Greece. As a customer support agent, you will support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.

Your Role as a Customer Support Agent:

  • Answer to inbound calls and customer inquiries;
  • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
  • Maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
  • Troubleshoot through the use of open questions, support documents and system training
  • Offer recommendations to common problems or frequently asked questions

Requirements:

  • Citizen EU or Work Permit
  • Fluency in Italian (C1/C2 Level or Native)
  • Good knowledge of English (B2 level)
  • Good computer skills
  • Excellent communication skills
  • Team spirit and flexibility

Benefits:

  • Private health insurance coverage
  • Daily Meal Allowance
  • Monthly performance bonus
  • Flexible working hours to promote work-life balance
  • Opportunities for professional development and career advancement
  • Friendly and collaborative work environment

Submit your resume and cover letter to konstantinos.adamopoulos@cbtalents.org if you are a highly motivated individual with excellent language skills and a passion for customer service.



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