Italian Customer Service Representative
4 weeks ago
**Job Title:** Italian Customer Service Representative
**Location:** Remote
**Salary:** 1000 - 1250 per month
We are seeking a highly motivated and customer-focused Italian language speaker to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and empathetic manner, and maintaining accurate data input of consumer enquiries, questions and feedback on the customer services database.
Key Responsibilities:
- Answer to inbound calls and customer inquiries;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
- To troubleshoot through the use of open questions, support documents and system training
- To be able to offer recommendations to common problems or frequently asked questions
Requirements:
- Citizen EU or Work Permit
- Fluency in Italian (C1/C2 Level or Native)
- Good knowledge of English (B2 level)
- Good computer skills
- Excellent communication skills
- Team spirit and flexibility
Benefits:
- Private health insurance coverage.
- Daily Meal Allowance
- Monthly performance bonus
- Flexible working hours to promote work-life balance.
- Opportunities for professional development and career advancement.
- Friendly and collaborative work environment.
If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you. Please submit your resume and cover letter to konstantinos.adamopoulos@cbtalents.org
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