Icelandic Customer Service Representative
2 weeks ago
Key Responsibilities:
• Communicate effectively with Icelandic-speaking customers via various channels to address inquiries and provide support.
• Ensure customer satisfaction by understanding and meeting customer needs promptly and professionally.
• Resolve customer issues by utilizing problem-solving skills and collaborating with relevant teams.
• Maintain accurate records of customer interactions in our CRM system.
• Stay informed about company products, services, and policies to assist customers effectively.
Requirements:
• Fluency in spoken and written Icelandic.
• Strong communication and interpersonal skills.
• Customer-focused approach.
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