Customer Support Specialist

1 day ago


Athens, Attica, Greece Eco Plus Solutions AB Full time
Job Description

We are seeking a Customer Support Specialist with proficiency in the Italian language to join our team in Athens, Greece.

Company Overview

Eco Plus Solutions AB is a leading player in the social media industry, dedicated to delivering innovative solutions and exceptional customer experiences. Our focus on fostering connections and empowering individuals drives us to make a positive impact in the digital world.

Key Responsibilities
  • Provide high-quality customer support to Italian-speaking users across various social media platforms, including Facebook, Twitter, and Instagram.
  • Respond promptly and effectively to customer inquiries, providing accurate information and support to resolve issues, complaints, and requests.
  • Engage with customers in a professional and empathetic manner, demonstrating genuine care and understanding for their needs.
  • Collaborate with internal teams to escalate and resolve complex customer issues, ensuring a seamless and positive customer experience.
  • Monitor social media channels for trends, feedback, and customer sentiment, providing insights to improve products and services.
Requirements
  • Fluent in Italian (native or C1/C2 level) and proficient in English.
  • Prior experience in customer support or a related field is preferred but not mandatory.
  • Strong communication and interpersonal skills, with the ability to effectively engage and build rapport with customers.
  • Excellent problem-solving abilities and a proactive approach to addressing customer needs and concerns.
Benefits
  • A competitive salary package of €40,000 per year, with opportunities for performance-based incentives.
  • A relocation package including flight tickets to Athens and accommodation.
  • Ongoing training and development opportunities to enhance your skills and advance your career.
About Us

We believe in the power of connection and the importance of delivering exceptional customer experiences. As a Customer Support Specialist with Eco Plus Solutions AB, you will have the opportunity to make a meaningful impact and be part of a dynamic team that is shaping the future of social media.



  • Athens, Attica, Greece KultureTalent - Global Talent Full time

    Customer Support Specialist - Icelandic LanguageKultureTalent - Global Talent is seeking a highly skilled and customer-focused Icelandic Customer Support Specialist to join our team.Key Responsibilities:Provide exceptional customer support to Icelandic-speaking customers via phone, email, and chat, ensuring a high level of satisfaction and resolving issues...


  • Athens, Attica, Greece JL Talent Partners Full time

    Customer Support SpecialistAt JL Talent Partners, we are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer support to our clients via phone and email.Providing accurate and timely customer support via phone and emailResolving customer complaints...


  • Athens, Attica, Greece CBT Full time

    About CBT:We are a global company seeking a Polish-speaking Customer Support Specialist to join our team in Athens, Greece. This is a full-time on-site position, offering the chance to work in a dynamic environment with excellent benefits.Position: Polish Customer Support SpecialistLocation: Athens, Greece (On-site)Type: Full-timeKey Responsibilities:Provide...


  • Athens, Attica, Greece Cross Border Talents Full time

    Customer Support Specialist - Spanish LanguageWe are seeking a highly motivated Customer Support Specialist to join our team in Athens. As a key member of our support team, you will be responsible for providing exceptional customer service to Spanish-speaking clients through various channels.Key Responsibilities:Offer friendly and efficient customer support...


  • Athens, Attica, Greece Best Hire Full time

    About Best Hire:We are an international customer support services company specializing in supporting various global brands. Our team is looking for a skilled Customer Support Specialist to provide excellent support to clients worldwide.Position: Customer Support SpecialistLocation: Remote or Athens, GreeceType: Full-timeJob Summary:Provide top-notch customer...


  • Athens, Attica, Greece Munay Global Services Full time

    We are seeking a highly skilled Customer Support Specialist to join our team at Munay Global Services.About the RoleAs a Spanish speaking Customer Support Specialist, you will be responsible for providing exceptional support to our customers via phone and email. Your primary goal will be to resolve customer concerns efficiently and effectively, while...


  • Athens, Attica, Greece Cross Border Talents Full time

    **Job Title:** Spanish-Speaking Customer Support Specialist**Location:** Onsite in Athens, Greece**Language Requirement:** Fluent SpanishWe are seeking a highly skilled Spanish-speaking Customer Support Specialist to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving...


  • Athens, Attica, Greece Cross Border Talents Full time

    At Cross Border Talents, we are looking for a Customer Support Specialist to join our team in Athens, Greece. This is an exciting opportunity to work with a diverse client base and develop your skills in customer service.About the JobThis role involves providing top-notch support to our clients via phone, email, or chat. As a Customer Support Specialist, you...


  • Athens, Attica, Greece Best Hire Full time

    Role OverviewWe are seeking a highly skilled Global Customer Support Specialist to join our team in Greece. As a key member of our customer support team, you will be responsible for providing exceptional service to our Dutch-speaking clients.


  • Athens, Attica, Greece Eco Plus Solutions AB Full time

    We are seeking an experienced Italian Customer Support Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for delivering exceptional support to our Italian-speaking users across various social media platforms.About the RoleThis is an on-site position that offers a comprehensive relocation...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job DescriptionWe are seeking a skilled Global Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support department, you will play a pivotal role in delivering exceptional service to our clients.Key Responsibilities:Provide prompt and professional support to customers via phone and email, ensuring their...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a highly skilled Dutch E-Commerce Customer Support Specialist to join our team at Cross Border Talents. This is a remote opportunity based in Greece, allowing you to enjoy the beautiful Greek weather and culture during your free time.


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a highly skilled Italian-Speaking Customer Support Specialist to join our vibrant team in Athens, Greece. In this role, you will be responsible for providing high-quality customer support to our Italian-speaking users across various social media platforms.Responsibilities:Customer Support: Respond promptly and effectively to customer inquiries...


  • Athens, Attica, Greece Best Hire Full time

    About the RoleWe are seeking a highly skilled and fluent Dutch-speaking Customer Support Specialist to join our team in Athens, Greece or remotely from within continental Greece.Job SummaryThis is a full-time position that requires excellent communication skills, both written and verbal, as well as strong problem-solving abilities. The ideal candidate will...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a highly skilled and motivated Multilingual Customer Support Specialist to join our team at Cross Border Talents. As a native speaker or C1 level in German or Dutch, you will be responsible for providing exceptional customer service to clients across various European countries.LocationWe have job locations in Spain, Greece, Portugal, Malta,...


  • Athens, Attica, Greece Cross Border Talents Full time

    OverviewCross Border Talents is a leading BPO company that partners with top global brands to deliver exceptional customer experiences.Salary and BenefitsThe successful candidate will receive a competitive salary of $1,000 - $1,250 per month, along with a daily meal allowance and a monthly performance bonus.Job DescriptionAs an Italian Customer Support...


  • Athens, Attica, Greece Cross Border Talents Full time

    Remote Customer Support OpportunityWe are seeking a highly skilled and fluent Japanese-speaking individual to join our team as a remote customer support specialist. This is a unique opportunity to work on a high-profile project with one of the world's most prestigious automotive brands.Key Responsibilities:Providing exceptional customer support in Japanese...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking highly motivated and experienced Customer Support Specialists to join our dynamic team in various locations across Europe.The ideal candidate will be a native speaker or have a C1 level in German or Dutch languages, with strong English communication skills. You will be working in a vibrant city with a hybrid or onsite work model, enjoying a...


  • Athens, Attica, Greece JL Talent Partners Full time

    We are seeking a highly skilled Polish speaking Customer Support Specialist to join our team at JL Talent Partners in Greece.Key Responsibilities:Provide exceptional customer support via phone and email to resolve a range of issues.Deliver accurate and complete information by utilizing the correct procedures.Take ownership of customer queries and ensure...


  • Athens, Attica, Greece Cross Border Talents Full time

    About the RoleWe are seeking an experienced customer experience specialist to join our team at Cross Border Talents. The successful candidate will provide advanced-level support to customers in a fast-paced, dynamic environment and become part of a global team that values diversity, innovation, and professional growth.