Customer Service Specialist for International Travel Experience
1 month ago
We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team in Athens. As a key member of our customer support team, you will be responsible for providing exceptional service to Norwegian-speaking customers.
About the RoleThis is an exciting opportunity to work with a prominent player in the travel industry, dedicated to delivering unforgettable experiences for our customers. As a Customer Service Specialist, you will be the face of our company, assisting customers with their travel inquiries and needs.
Key Responsibilities:
- Provide support and assistance to Norwegian-speaking customers, addressing their inquiries, booking requests, and travel-related concerns.
- Utilize your fluent Norwegian language skills to communicate effectively with customers, ensuring clear and concise interactions.
- Resolve customer issues promptly and professionally, striving to exceed their expectations and enhance their overall experience.
- Develop a strong understanding of our travel products and services to provide accurate information and recommendations to customers.
To be successful in this role, you will need:
- Fluency in Norwegian (both written and spoken): Showcase your proficiency in the Norwegian language, enabling seamless communication with our customers.
- Strong Communication and Interpersonal Skills: Demonstrate effective communication and interpersonal abilities, fostering positive interactions with customers and team members.
We offer a competitive salary and comprehensive benefits package, including:
- A generous relocation package for candidates relocating from abroad.
- A dynamic and diverse work environment, embracing innovation and creativity.
- A chance to develop your skills and advance your career in the travel industry.
$45,000 - $60,000 per year, depending on experience and qualifications.
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