Customer Service Specialist for International Travel Experience

1 month ago


Athens, Attica, Greece Cross Border Talents Full time

We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team in Athens. As a key member of our customer support team, you will be responsible for providing exceptional service to Norwegian-speaking customers.

About the Role

This is an exciting opportunity to work with a prominent player in the travel industry, dedicated to delivering unforgettable experiences for our customers. As a Customer Service Specialist, you will be the face of our company, assisting customers with their travel inquiries and needs.

Key Responsibilities:

  • Provide support and assistance to Norwegian-speaking customers, addressing their inquiries, booking requests, and travel-related concerns.
  • Utilize your fluent Norwegian language skills to communicate effectively with customers, ensuring clear and concise interactions.
  • Resolve customer issues promptly and professionally, striving to exceed their expectations and enhance their overall experience.
  • Develop a strong understanding of our travel products and services to provide accurate information and recommendations to customers.
Requirements

To be successful in this role, you will need:

  • Fluency in Norwegian (both written and spoken): Showcase your proficiency in the Norwegian language, enabling seamless communication with our customers.
  • Strong Communication and Interpersonal Skills: Demonstrate effective communication and interpersonal abilities, fostering positive interactions with customers and team members.
Benefits

We offer a competitive salary and comprehensive benefits package, including:

  • A generous relocation package for candidates relocating from abroad.
  • A dynamic and diverse work environment, embracing innovation and creativity.
  • A chance to develop your skills and advance your career in the travel industry.
Estimated Salary Range

$45,000 - $60,000 per year, depending on experience and qualifications.



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