Customer Service Ambassador for International Clients
3 days ago
Job Description
">We are seeking a highly skilled and customer-oriented individual to join our team as a Multilingual Customer Support Representative in Athens, Greece.
">About the Role
">- As a Multilingual Customer Support Representative, you will be the first point of contact for our international clients, providing timely and professional assistance via phone, email, or chat.">
- You will resolve customer inquiries efficiently and empathetically, ensuring an exceptional customer experience.">
- Your responsibilities will include documenting and updating customer records in our system, collaborating with team members, and escalating complex issues when necessary.">
- To succeed in this role, you must stay updated on product and service information to provide accurate assistance to our clients.">
Requirements
">- You must have fluency in one of the following languages: Czech, Danish, Dutch, Finnish, German, Icelandic, Japanese, Italian, Norwegian, Polish, or Spanish.">
- A B2 level proficiency in English is required for internal communication.">
- Strong communication and interpersonal skills are essential for success in this role.">
- You should have a customer-oriented mindset with a problem-solving attitude and basic technical skills to adapt to new software tools.">
What We Offer
">- We offer a competitive salary of approximately €35,000 - 45,000 per year, depending on your experience and qualifications.">
- Comprehensive training and onboarding to set you up for success.">
- Opportunities for career development in an international environment.">
- Relocation assistance for candidates moving to Athens.">
- Modern office facilities in a central location.">
- Social activities, health insurance, and other benefits.">
Why Athens?
">Athens, a city rich in history and culture, offers a unique blend of tradition and modernity. From its iconic landmarks to its vibrant nightlife and stunning beaches, living in Athens provides an unforgettable experience.
">If you are ready to start your journey with us, please send your CV in English.
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