Customer Support Expert for Danish Speaking Clients
2 months ago
Eco Plus Solutions AB is a dynamic company dedicated to delivering exceptional customer experiences. We're seeking an experienced Customer Support Expert fluent in Danish to join our team and provide top-notch service to our Danish-speaking clients.
Compensation PackageWe offer a highly competitive salary of approximately €40,000 - €50,000 per annum, commensurate with experience and qualifications. In addition to the base salary, we provide relocation assistance to help you settle in Athens comfortably.
Your RoleAs a Customer Support Expert, your primary responsibility will be to deliver outstanding support and services to our Danish-speaking customers. Your day-to-day tasks will involve:
- Engaging with customers: You'll be the point of contact for our Danish-speaking clients, providing prompt and accurate responses to their inquiries via phone, email, or chat.
- Issue Resolution: With comprehensive training provided, you'll be equipped to effectively resolve customer issues, ensuring a positive experience every time.
- Collaboration: You'll work closely with colleagues and other departments to ensure seamless issue resolution and maintain high levels of customer satisfaction.
To succeed in this role, you'll need:
- Fundamental knowledge of customer service principles and practices
- Excellent communication skills in both Danish and English
- Able to work in a fast-paced environment and adapt to changing situations
- Patient, empathetic, and professional demeanor when interacting with customers
Beyond the compensation package, we provide a comprehensive benefits program, including health insurance, life insurance, meal vouchers, transportation allowances, and special discounts on our products and services. Our dynamic work environment celebrates diversity, creativity, and innovation, offering opportunities for growth and professional development.
About AthensAthens is a vibrant city that seamlessly blends ancient history with modern life. As a resident, you'll enjoy exploring the city's rich culture, stunning coastlines, bustling neighborhoods, and legendary landmarks like the Acropolis.
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