Customer Support Expert in Athens

5 days ago


Athens, Attica, Greece Cross Border Talents Full time

Become a valued member of our team and thrive in a dynamic, fast-paced setting.

About Us:

We are committed to delivering exceptional service to our clients and their customers. Our success is built on innovation, talent, and quality in all aspects of our work.

Role Overview:

You'll assist clients with inquiries, resolve issues, and maintain accurate records. Your role will involve providing personalized solutions, ensuring customer satisfaction, and upholding our commitment to exceptional service.

Key Responsibilities:

  • Engage with customers via various channels to address inquiries and resolve concerns
  • Maintain and update customer records with accurate information
  • Collaborate with teams to ensure timely and effective resolution of client issues
  • Understand customer needs to provide tailored solutions and support
  • Consistently deliver a positive customer experience and uphold service standards

Requirements:

  • Proficiency in Polish (C1/C2 level)
  • Proficiency in English (B2 level)
  • EU citizenship or a Greek residency card
  • At least one year of experience in Customer Support or a related role
  • Strong analytical, leadership, and communication abilities
  • Desire to learn and advance in the field

Why Work with Us:

  • Competitive Salary: €45,000 - 60,000 per annum, depending on experience
  • Performance Bonus: Earn additional rewards based on your contributions and achievements
  • Health and Life Insurance: Comprehensive plans to ensure your well-being
  • Onsite Work: Collaborate and thrive in an in-office environment


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