Automotive Customer Service Expert
6 days ago
At Cross Border Talents, we're seeking a skilled Automotive Customer Service Expert to join our team in Greece. As a key member of our customer-facing team, you'll be responsible for providing exceptional support to customers in Polish, while also collaborating with colleagues in English.
Key Responsibilities:- Deliver advanced-level customer support in Polish (C2 proficiency required).
- Communicate fluently in English (C1 level) to collaborate with team members and escalate queries when needed.
- Handle customer inquiries, complaints, and technical issues with professionalism and empathy.
- Maintain accurate records and ensure customer satisfaction.
The ideal candidate will possess strong problem-solving skills and a customer-first mindset. With the opportunity to work from anywhere in Greece, this role offers flexibility and work-life balance.
What We Offer:- Competitive compensation package: 1100 EUR gross/month base salary + up to 10% performance bonus.
- A comprehensive onboarding process, including fully paid training and certification.
- Ongoing career development opportunities and access to modern workspaces.
- Exclusive benefits, including healthcare coverage, Greek language courses, and involvement in community initiatives.
Cross Border Talents is a global organization that values diversity, innovation, and professional growth. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us.
Requirements:- Language proficiency: Polish (C2), English (C1).
- Technical skills: Advanced abilities to troubleshoot and assist customers effectively.
- Eligibility to work in Greece: EU citizenship or equivalent requirements.
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