Finnish Language Service Expert

5 days ago


Athens, Attica, Greece Cross Border Talents Full time

We are committed to delivering exceptional customer experiences at Cross Border Talents.

As a prominent player in the travel industry, our Athens team thrives on diversity, innovation, and creativity. We're seeking an On-Site Finnish-Speaking Customer Advisor to contribute to our mission of excellence in customer support.

About the Role:

This on-site position in Athens allows you to soak in the city's vibrant life while providing top-notch service to Finnish-speaking customers. As the face of our company, you'll be assisting with travel-related inquiries, booking requests, and concerns.

Key Responsibilities:

  • Customer Support: Offer in-person assistance to Finnish-speaking customers, ensuring effective communication and resolving issues promptly.
  • Language Skills: Leverage your fluent Finnish language skills to provide accurate information and recommendations.
  • Team Collaboration: Work closely with colleagues and other teams to ensure seamless customer service and contribute to continuous improvement initiatives.

Qualifications:

  • Fitness for on-site work: Demonstrate your ability to thrive in an on-site setting, focusing on delivering outstanding service in person.
  • Fluency in Finnish: Showcase your proficiency in written and spoken Finnish to communicate effectively with customers.
  • Previous customer service experience (beneficial): While not mandatory, previous experience will enhance your success in this role.

Benefits:

  • A competitive salary: Enjoy a salary reflecting your dedication and contributions to exceptional customer service.
  • Relocation package: For those relocating from abroad, we offer a comprehensive package covering flight tickets and accommodation assistance.
  • On-site work in Athens: Immerse yourself in the city's vibrant culture and history while working in our dynamic office environment.
  • Health and life insurance: Comprehensive coverage ensures your health and well-being as you focus on your career.

We offer a unique opportunity to work in the Athens travel industry and contribute to our mission of delivering exceptional customer experiences. If you're excited about this challenge, submit your application today.



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