Customer Support Expert for Italian-Speaking Clients

1 month ago


Athens, Attica, Greece Cross Border Talents Full time
Overview

Cross Border Talents is seeking a skilled Technical Support Specialist to provide top-tier support to Italian-speaking customers in the consumer electronics industry.

Compensation and Benefits

The successful candidate can expect a gross salary of 1,045.72 EUR per month plus performance bonuses based on monthly KPIs. In addition, they will receive a comprehensive benefits package, including health care benefits, exclusive discounts, participation in special events, community initiatives, and social responsibility programs, as well as access to state-of-the-art premises for occasional in-office needs.

About the Role

As a Technical Support Specialist, you will be responsible for handling technical inquiries and providing solutions to Italian-speaking customers. You will also troubleshoot and resolve product-related issues efficiently, collaborate with internal teams to escalate and follow up on complex cases, and deliver a seamless customer experience in alignment with company standards.

Requirements

To be considered for this role, you must have Italian (C2) and English (B2) language skills, EU citizenship or a full-purpose/specific-purpose work permit card, or a Certificate of Protection (for refugees). Strong communication skills and a passion for helping others are also essential.

Why Choose This Opportunity?

This role offers the chance to work for a globally recognized consumer electronics company that values employee well-being and professional growth. You will enjoy the flexibility of remote work while representing a respected brand, and have access to development opportunities to enhance your skills and career prospects.



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