Danish Language Customer Service Representative with Career Growth Opportunities
3 weeks ago
We're a dynamic company seeking motivated Danish-Speaking Customer Support Specialists to join our team in Athens. Our exciting blend of career development and cultural exploration will provide you with an unforgettable experience.
Job DescriptionThis role involves providing exceptional service to our Danish-speaking clients, addressing their questions, and guiding them through our products via phone, email, or chat. You'll serve as a welcoming contact, ensuring a positive experience for our customers.
- Customer Interaction: As a key responsibility, you'll engage with Danish-speaking customers, offering friendly and professional support to resolve their concerns.
- Issue Management: Receive comprehensive training to assist customers effectively, understanding their issues and providing solutions that meet their needs.
- Team Coordination: Collaborate with colleagues and departments to efficiently resolve customer issues, emphasizing effective teamwork and communication.
- Feedback & Record Keeping: Document the details of each interaction, including any feedback received, to help us continually enhance our products and services.
- Danish Proficiency: Fluency in Danish, both spoken and written, is essential, along with a solid command of English for clear communication.
- Customer-Centric: Possess a natural talent for connecting with customers and a genuine desire to assist them, demonstrating patience, empathy, and a positive attitude.
- Willing to Learn: Previous experience in customer support is beneficial but not necessary; your enthusiasm to learn and grow is crucial for success.
- Flexible and Adaptable: Thrive in fast-paced environments and be ready to handle new challenges with flexibility and resilience.
We offer a competitive salary: €35,000 per year, reflecting your skills and dedication. A relocation package is available for those moving to Athens from abroad, covering flight costs and providing accommodation assistance. Enjoy a supportive environment where you can excel professionally and personally, with opportunities for career growth, health and life coverage, and a work-life balance.
Athens - The Perfect LocationAthens is a city that seamlessly merges ancient history with modern vibrancy. Explore the iconic Acropolis, bustling markets, scenic coastlines, and lively neighborhoods, all while enjoying a warm Mediterranean climate throughout the year.
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