Start a New Career as a Dutch-Speaking Customer Service Representative in Athens
4 weeks ago
Elevate your professional life in the vibrant city of Athens with an exciting opportunity to become a Dutch-speaking customer service representative for a global brand.
Company OverviewCross Border Talents specializes in connecting multilingual professionals with meaningful career opportunities around the world. Our partnership with this premium technology brand and its trusted BPO provider offers you a chance to thrive in a multicultural environment that values innovation and excellence.
Athens, a city that seamlessly blends ancient history with modern culture, is the perfect location to grow both professionally and personally.
Compensation PackageWe offer a competitive salary of 12,500 EUR (annualized), including a performance-based bonus of up to 10%. Additionally, you will receive a meal allowance of 3 EUR/day (first year) increasing to 6EUR/day after 12 months, and full private health insurance coverage from day one.
About the RoleAs a customer service representative, you will be the voice of the brand, delivering exceptional support to customers across various channels. Your key responsibilities include:
- Managing customer inquiries via phone, chat, email, and social media.
- Identifying and addressing customer needs to ensure satisfaction and brand loyalty.
- Providing accurate information using the right tools and methods.
- Maintaining detailed records of customer interactions and adhering to company policies.
- Meeting performance targets and contributing to team success.
To succeed in this role, you should possess:
- Dutch language proficiency at C1-C2 level and English at B2 level.
- Exceptional communication, active listening, and customer orientation skills.
- The ability to multitask, prioritize, and manage time effectively.
You will enjoy a range of benefits and perks, including:
- Exclusive access to a rooftop cinema with stunning views of the Acropolis.
- Free gym membership and well-being activities.
If you are a motivated and detail-oriented individual looking to start a new chapter in your career, please submit your application. We look forward to reviewing your profile and discussing how you can contribute to our team's success.
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