Customer Service Representative: Web Services Expert for Denmark

6 days ago


Athens, Attica, Greece CBT Full time

CBT is seeking a Customer Service Representative to provide exceptional support to Danish-speaking clients in Athens, Greece.

The successful candidate will be fluent in Danish and have B2 proficiency in English. The role involves handling customer inquiries via phone, email, or chat, resolving issues related to web services, and maintaining accurate records of customer interactions.

About the Role:

  • Key Responsibilities:
  • Assist customers with inquiries and resolve issues related to web services
  • Provide basic troubleshooting support for web services
  • Maintain accurate records of customer interactions
  • Work closely with the team to ensure smooth workflow and escalate unresolved issues to appropriate departments

Requirements:

  • Fluent in Danish (native or near-native level) with B2 proficiency in English
  • Prior experience in customer service is a plus but not required
  • Excellent communication skills, both written and verbal, in Danish and English
  • Strong problem-solving abilities and attention to detail

Benefits:

  • Competitive salary based on experience and qualifications: € 35,000 - € 40,000 per year
  • Comprehensive health and life insurance
  • Career growth opportunities within CBT
  • Supportive work environment with ongoing training and support

Relocation Package:

  • One-way flight to Athens, Greece
  • Assistance in securing accommodation for your initial stay

Location:

Athens, Greece, a vibrant city offering a mix of modern life and rich history.



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