Customer Service Specialist

2 weeks ago


Athens, Attica, Greece Best Hire Full time

We are seeking a highly skilled Customer Service Specialist to join our team at Best Hire in Athens, Greece. As an Italian-speaking professional, you will play a crucial role in delivering exceptional customer service to our clients.

Company Overview

Best Hire is a leading provider of top talent solutions, dedicated to helping businesses achieve their goals through innovative recruitment strategies.

Job Description

As a Customer Service Specialist, your primary responsibility will be to handle inbound calls, emails, and live chat inquiries from Italian-speaking customers with professionalism and empathy. You will provide accurate and timely responses to customer inquiries about products, services, or technical issues, ensuring customer satisfaction and loyalty.

You will work closely with our multicultural team to identify customer needs, offer solutions, and guide them through problem resolution, maintaining a high standard of customer satisfaction. Your strong communication and problem-solving skills will enable you to effectively address and resolve customer concerns, adhering to company policies and procedures.

Required Skills and Qualifications
  • Fully fluent in Italian (both written and spoken)
  • Good command of English for internal communication
  • Previous experience in customer service or a related field is an advantage but not required
  • Excellent communication and problem-solving skills
  • Ability to work on-site in Athens, Greece
  • Proficiency in basic computer applications (MS Office, CRM systems)
  • Strong organizational skills and attention to detail
  • Positive attitude and adaptability in a fast-paced environment
Benefits

We offer a competitive salary package with performance-based incentives, full-time contract with benefits including health insurance, paid training, opportunities for career advancement, relocation support, and access to modern on-site facilities.

Athens, the historical heart of Europe, offers a perfect mix of culture, lifestyle, and career opportunities. From its sunny beaches to world-class cuisine, Athens provides an unmatched quality of life while fostering professional growth.

Salary Estimate

The estimated salary for this position is €35,000 - €45,000 per annum, depending on experience and qualifications.



  • Athens, Attica, Greece Cross Border Talents Full time

    Job DescriptionWe are seeking a highly skilled Finish Customer Service Specialist to join our team at Cross Border Talents.Salary: €25,000 - €35,000 per year (estimated)Job Responsibilities:As a Finish Customer Service Specialist, you will be responsible for providing exceptional customer service to clients via telephone, email, and chat. Your key...


  • Athens, Attica, Greece Cross Border Talents Full time

    Experience the thrill of delivering exceptional customer service as a key member of our Cross Border Talents team. We are seeking a dedicated and passionate Customer Service Excellence Specialist to join our dynamic environment.Salary: $45,000 - $60,000 per yearWe offer a competitive salary that reflects the high calibre of candidates we attract.Job...


  • Athens, Attica, Greece CBT Full time

    **Company Overview**CBT is a fast-growing international company that offers web services. We are seeking a dynamic and motivated Senior German Language Customer Service Specialist to join our team in Athens, Greece.**Estimated Salary:** €25,000 - €35,000 per year (based on industry standards and the location).**Job Description**We are looking for an...


  • Athens, Attica, Greece Cross Border Talents Full time

    Customer Service SpecialistWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will play a pivotal role in delivering exceptional service and building trust with our customers.About the Role:The successful candidate will be responsible for...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job DescriptionWe are seeking a skilled Czech Customer Service Specialist to join our team in Prague. This role involves providing top-notch customer service, handling incoming user requests via various channels, and ensuring seamless customer experiences.ResponsibilitiesHandle customer inquiries, complaints, and feedback via phone, email, and chat...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team in Athens. As a key member of our customer support team, you will be responsible for providing exceptional service to Norwegian-speaking customers.About the RoleThis is an exciting opportunity to work with a prominent player in the travel industry, dedicated to...


  • Athens, Attica, Greece Eco Plus Solutions AB Full time

    We are seeking an experienced and fluent Finnish-speaking customer service professional to join our Athens-based team as a Travel Industry Customer Service Specialist. This on-site role offers the opportunity to provide exceptional customer experiences, work in a dynamic office environment, and enjoy a competitive salary, health, and life insurance benefits.


  • Athens, Attica, Greece Cross Border Talents Full time

    Czech Customer Service SpecialistAre you a customer-centric professional looking to work in a multicultural environment? We have an exciting opportunity for a Czech Customer Service Specialist to join our team at Cross Border Talents in Greece.About the Job:We are seeking a highly skilled and experienced customer service representative to handle incoming...


  • Athens, Attica, Greece Cross Border Talents Full time

    Dutch Customer Service SpecialistDescription:At Cross Border Talents, we're seeking a skilled Dutch-speaking Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.We strive for the...


  • Athens, Attica, Greece Eco Plus Solutions AB Full time

    Are you a German speaker looking to start a remote career in the automotive industry? Eco Plus Solutions AB is seeking a Multilingual Automotive Service Specialist to join their virtual team in Athens, Greece. This unique opportunity offers a generous relocation package for those moving from abroad, allowing you to enjoy the perks of Athens while working...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job Description:Danish Customer Service Specialist - Join our team at Cross Border Talents and take your customer service career to the next level.We are looking for a highly skilled Danish-speaking Customer Service Specialist to join our Cross Border Talents team. As a Customer Service Specialist, you will be responsible for handling incoming user requests...


  • Athens, Attica, Greece Cross Border Talents Full time

    Spanish Customer Service SpecialistThis role offers a competitive salary of €40,000 per year, making it an attractive opportunity for customer service professionals in Greece.About the JobWe are seeking a highly skilled and adaptable Spanish Customer Service Specialist to join our team at Cross Border Talents. In this role, you will be responsible for...


  • Athens, Attica, Greece Best Hire Full time

    Best Hire is seeking a highly motivated and skilled Multilingual Customer Experience Specialist to join our team in Athens, Greece.About the Company:We are a leading international company offering exciting opportunities for career growth and development.Position Overview:The successful candidate will be responsible for providing top-notch customer service to...


  • Athens, Attica, Greece Cross Border Talents Full time

    At Cross Border Talents, we are seeking a highly skilled Spanish Customer Service Specialist to join our team.About the RoleWe are looking for an individual who is passionate about delivering exceptional customer service and can communicate effectively in Spanish.Key ResponsibilitiesHandle incoming user requests via telephone, email, and chat.Log call...


  • Athens, Attica, Greece Cross Border Talents Full time

    Job Title: Italian Customer Support SpecialistOverviewCross Border Talents is seeking a highly skilled and fluent Italian-speaking customer support specialist to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing exceptional service to our Italian-speaking clients via phone, email, and...


  • Athens, Attica, Greece CBT Full time

    Are you looking for a challenging role in customer service where you can utilize your language skills and technical knowledge to deliver exceptional support to clients? CBT is seeking a highly motivated and customer-focused individual to join our Customer Service team in Athens.About the RoleThis full-time position involves assisting customers with...


  • Athens, Attica, Greece Cross Border Talents Full time

    About the RoleWe are seeking a highly skilled Dutch Customer Service Specialist to join our team at Cross Border Talents.


  • Athens, Attica, Greece Cross Border Talents Full time

    Job Title: Dutch Customer Service Professional">About the Role:">We are seeking a skilled Dutch-speaking Customer Service Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via various communication channels.">About You:">To succeed in...


  • Athens, Attica, Greece Cross Border Talents Full time

    We are seeking a skilled Travel Industry Customer Experience Specialist to join our team in Athens, Greece. This role offers a unique opportunity to provide exceptional customer experiences while immersing yourself in the cultural richness of the city.About Us:As pioneers in the travel industry, we pride ourselves on delivering outstanding customer...


  • Athens, Attica, Greece Best Hire Full time

    Job DescriptionWe are seeking a skilled Customer Service Advisor to join our team at Best Hire in Athens, Greece. As a Polish-speaking customer support specialist, you will be the primary point of contact for our Polish-speaking clients, providing top-notch support and delivering exceptional service.Key Responsibilities:Handle incoming calls, emails, and...