Streaming Services Representative in Greece

1 month ago


Athens, Attica, Greece Eco Plus Solutions AB Full time
About Us

We are a stalwart in the streaming industry, committed to delivering top-notch customer service. Our vibrant team based in Greece fosters a culture that values innovation and creativity, ensuring our subscribers receive assistance and an unparalleled streaming experience.

Position Overview

You will emerge as the front-line representative, extending invaluable assistance to Danish-speaking subscribers navigating the vast world of streaming. This remote position affords you flexibility to connect with users and enhance their streaming experience.

Key Responsibilities:
  • Subscriber Support: Extend remote assistance to Danish-speaking subscribers, addressing inquiries, offering personalized recommendations, and resolving streaming-related concerns.
  • Effective Communication: Leverage your fluent Danish skills to communicate effectively, ensuring subscribers have a seamless and enjoyable streaming experience.
  • Issue Resolution: Promptly address and resolve subscriber concerns, enhancing overall satisfaction.
  • Product Knowledge: Cultivate a comprehensive understanding of our streaming platform and diverse content offerings, providing accurate and valuable information to subscribers.
  • Collaborative Teamwork: Engage in seamless collaboration with colleagues and other remote teams, contributing to ongoing improvement of customer service practices.
Qualifications:
  • Fluency in Danish (written and spoken): Demonstrate proficiency in Danish to engage effectively with subscribers and remote team members.
  • Adaptability to Remote Work: Showcase ability to thrive in a remote work setting, emphasizing effective communication and collaboration.
  • No Prior Experience Required: This role welcomes candidates with no prior experience, making it an entry point for those passionate about forging a career in the streaming industry.
Perks:
  • Remote Work in Greece: Enjoy the flexibility of remote work, amidst breathtaking Greek landscapes.
  • Relocation Package: Comprehensive package covering flight tickets and accommodation assistance for candidates relocating from abroad.
  • Competitive Compensation: Receive a salary reflecting your contributions and dedication to exceptional customer service. ($45,000 - $65,000 per year)
  • Health and Life Insurance: Prioritize your well-being with comprehensive coverage.


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