Streaming Services On-Site Advisor
4 weeks ago
We are seeking an enthusiastic and fluent Danish speaker to serve as our On-Site Customer Advisor in Athens, Greece.
About the Role:This on-site position requires a Danish-speaking individual who can provide personalized support to our Danish-speaking subscribers, address their inquiries, offer recommendations, and resolve concerns efficiently. As our On-Site Customer Advisor, you will be the face of our company, enhancing the overall streaming experience for our subscribers.
Main Responsibilities:- Subscriber Support: Provide on-site assistance to Danish-speaking subscribers, addressing inquiries, offering personalized recommendations, and resolving streaming-related concerns.
- Clear Communication: Leverage your fluent Danish skills to communicate effectively with subscribers, ensuring they understand and enjoy a seamless streaming experience.
- Issue Resolution: Showcase your problem-solving skills by promptly addressing and resolving subscriber concerns, aiming to elevate overall satisfaction levels.
- Product Expertise: Develop expertise in our streaming platform and content offerings, enabling accurate and valuable information provision to subscribers.
- Team Collaboration: Engage in seamless collaboration with colleagues and other on-site teams, contributing to continuous customer service improvements.
- Fluency in Danish (both written and spoken): Demonstrate mastery of the Danish language for effective engagement with subscribers and teamwork.
- Adaptability to On-Site Work: Showcase ability to thrive in an on-site work setting, emphasizing exceptional communication and collaboration.
- No Prior Experience Required: This role welcomes candidates without prior experience, making it an excellent entry point for those passionate about the streaming industry.
- Estimated Salary: €35,000 - €45,000 per year, reflecting the competitive compensation package.
- Relocation Package: Comprehensive assistance for candidates relocating from abroad, covering logistics, flight tickets, and accommodation.
- Benefits: Enjoy comprehensive health and life insurance coverage, prioritizing your professional and overall well-being.
This is an excellent opportunity to join our innovative and customer-centric team, contributing to the evolving landscape of streaming services.
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