Customer Service Representative for Multicultural Athens Office

2 weeks ago


Athens, Attica, Greece Cross Border Talents Full time
Unlock a Rewarding Career in Customer Service

In our vibrant international setting, you'll have the opportunity to combine your passion for helping others with a unique career path.

About the Role

We're seeking proactive and empathetic individuals who excel at communication and multitasking as Customer Service Advisors. Your responsibilities will include handling customer interactions, problem-solving, maintaining records, and striving to meet personal and team targets.

You'll play a pivotal role in delivering outstanding support and building trust with our customers. Our dynamic work environment is perfect for those who thrive in multicultural settings and are eager to learn and grow.

Key Responsibilities:
  • Customer Interactions: Manage incoming calls, emails, and chats with professionalism and efficiency, actively listening to understand and address customer needs.
  • Problem Solving: Provide accurate, valid, and complete information using the right tools and methods, adapting to different customer personalities and scenarios with ease.
  • Maintaining Records: Keep detailed records of customer interactions and account updates, following communication procedures and company guidelines.
  • Team Goals: Strive to meet personal and team targets in a fast-paced environment.
Your Profile

We're looking for individuals with strong phone contact handling skills, active listening abilities, customer-focused approach, effective time management, and prioritization skills.

A team player with a positive attitude and a passion for delivering top-tier service, you'll thrive in our inclusive company culture that values your well-being.

What We Offer
  • A dynamic work environment in a multicultural office in Athens, Greece.
  • Professional development opportunities to help you grow in your career.
  • A supportive and inclusive company culture that values your well-being.
Contract Details
  • Type: Fixed-term employment contract.
  • Schedule: Monday-Friday 9h-19h, Saturday 10h-18h.

Earn a competitive salary of 1,000 EUR/month (paid 14 times annually), plus performance bonuses up to 10% monthly based on your achievements.



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