Senior Customer Support Specialist for Italian Speakers
7 days ago
Company Overview
At Best Hire, we strive to provide exceptional customer experiences that exceed our clients' expectations. Our team is dedicated to delivering top-notch service and building lasting relationships with our customers.
Salary and Benefits
We offer a competitive salary package with performance-based incentives, starting at approximately $45,000 per year, plus full-time benefits including health insurance.
Job Description
The ideal candidate will be responsible for handling inbound calls, emails, and live chat inquiries from Italian-speaking customers. They will provide accurate and timely responses to customer inquiries about products, services, or technical issues, while maintaining a high standard of customer satisfaction by demonstrating empathy and professionalism.
Required Skills and Qualifications
To succeed in this role, you will need fluency in Italian (both written and spoken) and good command of English for internal communication. Previous experience in customer service or a related field is an advantage but not required. Excellent communication and problem-solving skills are essential, as well as the ability to work on-site in Athens, Greece.
Benefits and Perks
In addition to a competitive salary and benefits, we offer paid training to ensure you are fully equipped for success. You will also have opportunities for career advancement within the company and relocation support for candidates moving to Athens.
Why Work in Athens?
Athens offers a unique blend of culture, lifestyle, and career opportunities. From its sunny beaches to world-class cuisine, Athens provides an unmatched quality of life while fostering professional growth. As a valued member of our team, you will have access to modern on-site facilities, including a cafeteria and wellness programs.
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