Travel Industry Representative with Finnish Language Skills

2 weeks ago


Athens, Attica, Greece Eco Plus Solutions AB Full time

Role Overview

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We are seeking an experienced Travel Industry Representative to join our team in Athens. As a key member of our customer support team, you will be responsible for providing exceptional service to our Finnish-speaking customers.

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About the Role

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In this exciting opportunity, you will have the chance to work on-site in our dynamic office environment, immersing yourself in the vibrant culture and history of Athens. You will be working closely with our team to deliver outstanding customer experiences, ensuring that our customers receive the highest level of service and support.

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Responsibilities

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Your primary responsibilities will include:

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  • Providing on-site support to Finnish-speaking customers, addressing their inquiries, booking requests, and travel-related concerns;">
  • Employing your fluent Finnish language skills for effective, in-person communication, ensuring clarity and understanding;">
  • Resolving customer issues promptly, aiming to exceed expectations and enhance their overall experience;">
  • Acquiring a strong understanding of our travel products and services, offering accurate information and recommendations;">
  • Collaborating with colleagues and other teams to ensure seamless customer service and contribute to continuous improvement initiatives.">
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Qualifications

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To be successful in this role, you will need:

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  • Fluency in Finnish (written and spoken): Showcase your proficiency in Finnish, ensuring effective communication with customers;">
  • Adaptability to On-Site Work: Demonstrate your ability to excel in an on-site work setting, emphasizing your commitment to providing outstanding service in person;">
  • Customer Service Experience (Beneficial but Not Mandatory): While previous customer service experience is advantageous, it is not mandatory and won't hinder your success in this role.">
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Benefits

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We offer a competitive salary, relocation package, health and life insurance, and comprehensive coverage to ensure your health and well-being. In addition, you will have the opportunity to work in our dynamic office environment in Athens, immersing yourself in the city's vibrant culture and history.

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Salary Information

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The estimated annual salary for this position is around €35,000 - €50,000, depending on your qualifications and experience.



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