Norwegian Speaking Travel Ambassador
7 days ago
Are you a fluent Norwegian speaker looking to embark on an exciting career in the travel industry? As a Customer Advisor with Eco Plus Solutions AB, you will have the opportunity to immerse yourself in the vibrant culture of Athens while providing exceptional customer service experiences.
About Us
We are a leading player in the travel industry, dedicated to delivering outstanding customer experiences. Our team in Athens is dynamic and diverse, embracing innovation and creativity to ensure our customers have unforgettable travel experiences.
Position Overview
As a Customer Advisor, you will be the face of our company, assisting Norwegian-speaking customers with their travel inquiries and needs. This role offers the chance to work collaboratively with colleagues and other teams to ensure seamless customer service delivery.
Key Responsibilities:
- Customer Assistance: Provide support and assistance to Norwegian-speaking customers, addressing their inquiries, booking requests, and travel-related concerns.
- Communication: Utilize your fluent Norwegian language skills to communicate effectively with customers, ensuring clear and concise interactions.
- Issue Resolution: Resolve customer issues promptly and professionally, striving to exceed their expectations and enhance their overall experience.
- Product Knowledge: Develop a strong understanding of our travel products and services to provide accurate information and recommendations to customers.
Qualifications:
- Fluency in Norwegian (both written and spoken).
- Strong communication and interpersonal skills.
- Prior customer service experience is not required but is a plus.
What We Offer
- Competitive Salary: Enjoy a competitive salary that reflects your contributions and dedication to providing outstanding customer service. Our estimated salary for this position is €35,000 - €45,000 per year, depending on experience.
- Relocation Package: For candidates relocating from abroad, we offer a comprehensive package including flight tickets to Athens and accommodation assistance, making your transition smooth and hassle-free.
- Health and Life Insurance: Comprehensive coverage to ensure your health and well-being are taken care of, providing peace of mind as you focus on your career.
Why Join Us
- Exciting Industry: Be part of the dynamic and ever-evolving travel industry, where each day brings new challenges and opportunities for growth.
- Career Development: We value our employees and provide opportunities for career advancement and personal development through training and mentorship programs.
- Positive Work Environment: Join a supportive and inclusive team that fosters collaboration, creativity, and a passion for delivering exceptional customer experiences.
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