German Technical Lead for Desktop Support

4 days ago


Athens, Attica, Greece Cross Border Talents Full time

We are seeking a highly skilled German Technical Lead for our Desktop Support team in Greece.

As a key member of our IT department, you will be responsible for overseeing desktop support operations and ensuring excellent customer service to all internal or external customers. This role requires strong leadership and technical skills, as well as the ability to work effectively with other departments and personnel.

About the Role
  • You will lead a team of IT Support Specialists, providing direction, supervision, and leadership to ensure effective working relationships and high-quality service delivery.
  • Develop and manage effective working relationships with other departments, groups, and personnel to drive business outcomes and improve services.
  • Conduct periodic performance reviews of IT Support Specialists to identify areas for improvement and provide coaching and development opportunities.
  • Oversee desktop support operations, ensuring that all aspects of service delivery meet or exceed customer expectations.
Requirements
  • Bachelor's Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT/Computer-related course.
  • At least 2-3 years of experience in IT support, preferably in a supervisory capacity.
  • Excellent knowledge of I.T. systems and equipment, including installation, configuration, maintenance, and repair.
  • English language proficiency (B2 minimum).
  • All necessary documentation to work in Greece.
What We Offer
  • A competitive salary (€45,000 - €60,000 per annum)
  • A multicultural environment with opportunities for growth and development.
  • Relocation package available, including hotel accommodation, flight ticket, airport pickup, and real estate agency fee.

Please contact us at claire.sochaczek@cbtalents.com to learn more about this exciting opportunity.


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