Technical Support Specialist

1 week ago

Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

Technical Customer Support Specialist

We are seeking an experienced Technical Customer Support Specialist to join our team in Thessaloniki. As a Technical Customer Support Specialist, you will be responsible for providing top-tier assistance to our users, addressing their technical concerns, and ensuring timely resolutions.

Responsibilities:

- User Interaction: Engage with users through various channels to understand and address their technical concerns.
- Account Analysis: Evaluate users specific account setups and past interactions to recommend effective solutions.
- Technical Troubleshooting: Address software, hardware, and logistical questions, ensuring users receive timely resolutions.

Requirements:

- Native or fluent in German (oral and written) and fluent in English (minimum C1 level).
- Previous experience in a customer-facing role (B2B or B2C) is essential.
- Basic coding knowledge with the ability to read code; prior experience in multi-channel customer support is preferred.

What We Offer:

- Competitive remuneration package.
- Dynamic team environment.
- Relocation support for assistance with your move to Thessaloniki.
- Career development opportunities to help you achieve your goals.

Apply Today

We are excited to welcome a talented Technical Customer Support Specialist to our team and look forward to receiving your application.

As a Technical Customer Support Specialist at Cross Border Talents, you will be working in a supportive and creative team environment where positivity thrives. You will be responsible for providing top-tier assistance to our users, addressing their technical concerns, and ensuring timely resolutions. Your main responsibilities will include user interaction, account analysis, and technical troubleshooting. If you are a German speaker looking to further your career in a vibrant city, we want you on our team.

We are seeking an experienced Technical Customer Support Specialist to join our team in Thessaloniki. As a Technical Customer Support Specialist, you will be responsible for providing top-tier assistance to our users, addressing their technical concerns, and ensuring timely resolutions. You will be working in a supportive and creative team environment where positivity thrives. We are excited to welcome a talented Technical Customer Support Specialist to our team and look forward to receiving your application.

  • Technical Support Specialist

    3 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Job Title: Technical Support SpecialistProject: Providing Exceptional Technical AssistanceLocation: Thessaloniki, GreeceWork Model: On-SiteAbout Us:Our partner company is a premier BPO provider renowned for delivering exceptional customer service and innovative technical solutions. We are currently looking for a skilled Technical Support Specialist to join...

  • Technical Support Specialist

    3 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Job Title: Technical Support SpecialistProject: Delivering Exceptional Technical SupportLocation: GreeceWork Model: On-SiteAbout Us: Cross Border Talents is a leading provider of technical support services. We are committed to delivering outstanding customer experiences through innovative solutions.Your Role: As a Technical Support Specialist, you will be...

  • Technical Support Specialist

    3 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Job Title: Technical Support SpecialistProject: Delivering Exceptional Technical SolutionsLocation: GreeceWork Model: On-SiteOur partner company, a distinguished leader in the BPO industry, is dedicated to delivering outstanding customer experiences through innovative technical solutions. We are currently seeking a highly skilled Technical Support Specialist...

  • Technical Support Specialist Email Support

    3 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Job Title: Technical Support Specialist Email SupportProject: Delivering Exceptional Customer ExperiencesLocation: Thessaloniki, GreeceWork Model: On-SiteAbout UsOur company is a leading BPO provider that excels in delivering exceptional customer experiences. We are seeking a dedicated Technical Support Specialist to support Valve, a pioneer in digital...

  • Technical Support Specialist in Thessaloniki

    1 week ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Position OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Thessaloniki, Greece.Key ResponsibilitiesProvide technical assistance to clients via phone, email, and chat in French and English.Diagnose and resolve hardware and software issues to ensure customer satisfaction.Maintain accurate records of customer interactions...

  • German Technical Support Specialist

    3 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Technical Customer Support SpecialistAt Cross Border Talents, we are seeking a skilled Technical Customer Support Specialist to join our team in Thessaloniki. As a key member of our support team, you will be responsible for providing top-notch assistance to our users through various channels, including email, phone, and chat. Your main responsibilities will...

  • Technical Support Professional

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Technical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues efficiently and ensuring a high level of customer satisfaction.Key Responsibilities:Responding to customer queries and...

  • Technical Support Professional

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Technical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues efficiently and ensuring a high level of customer satisfaction.Key Responsibilities:Responding to customer queries and...

  • Expert Technical Support Specialist in Thessaloniki

    1 week ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Position OverviewWe are seeking a highly skilled Technical Customer Support Specialist to join our team in Thessaloniki, Greece. As a Technical Customer Support Specialist, you will be responsible for providing exceptional support to our users, addressing technical questions, and ensuring timely resolutions. Your main responsibilities will include:User...

  • Technical Support Specialist

    6 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Role Overview:We are seeking a dedicated Technical Support Specialist to provide top-notch email support, assisting clients with technical issues related to Valves gaming platforms. Your expertise will help gamers enjoy a seamless experience.About the Job:This role is perfect for those who thrive in tech environments and want to make a difference without the...

  • Portuguese Speaking Technical Customer Support Specialist in Thessaloniki

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Join Cross Border Talents as a skilled Technical Support Specialist and work in a dynamic environment with our team in Thessaloniki, Greece.Key Responsibilities:Provide technical support to customers in Portuguese and English via email.Troubleshoot and resolve technical issues to ensure customer satisfaction.Maintain detailed records of customer interactions...

  • Technical Support Specialist

    6 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    **Job Title:** Technical Support Specialist - Client Care ExpertWe are seeking a skilled Technical Support Specialist to join our team in Thessaloniki, Greece. As a key member of our support team, you will be the first point of contact for clients facing technical issues with our products and services.**Key Responsibilities:**Troubleshooting: Diagnose and...

  • Technical Support Specialist

    3 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Job Title: Technical Support Specialist - Gaming SolutionsAbout Us:We are collaborating with our partner company, a leading BPO provider recognized for its exceptional customer service and innovative solutions in the gaming industry.Role Overview:As a Technical Support Specialist, your primary responsibility will be to assist clients through email...

  • Technical Support Specialist

    1 week ago

    Thessaloniki, Central Macedonia, Greece Grow-Talent Full time

    Grow-Talent.com is seeking a skilled Technical Customer Support professional for their client in Thessaloniki. The ideal candidate will possess excellent communication skills and the ability to troubleshoot technical issues.Key Responsibilities:Provide top-notch customer support via various channelsAnalyze user accounts and interactions to recommend...

  • Technical Support Specialist

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    About the Position:We are seeking a skilled Technical Support Specialist with native or fluent German language skills to provide exceptional technical support to our clients in Thessaloniki.This role involves delivering technical support via various channels, troubleshooting issues, and ensuring customer satisfaction.Key Responsibilities:Provide technical...

  • French Technical Customer Support Specialist Wanted in Thessaloniki

    3 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    Technical Customer Support Specialist OpportunityAre you a skilled customer support professional looking to expand your expertise in a new market? We are seeking a Technical Customer Support Specialist to join our team in Thessaloniki, Greece. As a key member of our customer support team, you will be responsible for providing exceptional support to our users...

  • Technical Specialist

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece ΚΑΤΑΣΤΗΜΑ ΜΕ ΑΞΕΣΟΥΑΡ ΑΥΤΟΚΙΝΗΤΟΥ Full time

    Job DescriptionWe are seeking a highly skilled Technical Specialist to join our team at {company}.The ideal candidate will have a strong background in technical operations and the ability to troubleshoot complex technical issues.The Technical Specialist will be responsible for analyzing and resolving technical problems and providing expert technical guidance...

  • Technical Support Specialist

    1 week ago

    Thessaloniki, Central Macedonia, Greece Grow-Talent Full time

    Grow-Talent.com is working with a leading outsourcing/BPO company to recruit a German-speaking Technical Customer Support for their offices in Thessaloniki, Greece.Key Responsibilities:Interact with users through various channels (email, phone, and chat)Analyze user account setups and previous interactions to recommend solutionsTroubleshoot technical...

  • Technical Support and Solutions Expert

    6 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team in Thessaloniki, Greece. As a key member of our support team, you will be responsible for providing top-notch email support to clients experiencing technical issues related to Valve's gaming platforms.Key Responsibilities:Deliver prompt and effective email support to...

  • Technical Support Specialist for Customer Excellence

    7 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

    About UsAt Cross Border Talents, our mission is to empower businesses with exceptional technical support. We are a forward-thinking team that combines technology and excellence to provide outstanding customer experiences.Job OverviewWe are seeking a dedicated Technical Support Maestro to join our Thessaloniki team. As a key member of our team, you will be...