Technical Support Specialist in Thessaloniki

1 week ago


Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time
Position Overview

We are seeking a highly skilled Technical Support Specialist to join our team in Thessaloniki, Greece.


Key Responsibilities

  • Provide technical assistance to clients via phone, email, and chat in French and English.
  • Diagnose and resolve hardware and software issues to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and technical issues.
  • Collaborate with colleagues to improve service delivery and streamline technical support processes.
  • Stay up-to-date with product developments and industry trends.

Requirements

  • Native or fluent in French (spoken and written) and proficient in English.
  • Minimum 1 year of experience in a technical support role.
  • Strong problem-solving abilities, attention to detail, and excellent communication skills.
  • Comfortable using various software applications and capable of learning new systems quickly.

Benefits

  • Permanent Contract with job security.
  • Monthly Benefits: lunch vouchers, transportation allowance.
  • Additional Time Off: extra PTO on your birthday.
  • Private Healthcare: comprehensive health insurance coverage.
  • Salary Structure: 14 monthly salaries, ensuring competitive annual earnings.

Relocation Assistance

  • Transportation: coverage for travel expenses to Thessaloniki.
  • Taxi Transfer: organized transportation to your hotel upon arrival.
  • Accommodation Support: 2 weeks of hotel accommodation, assistance with issuing hiring documentation, up to €350 reimbursement for real estate agency fees.

Apply with Cross Border Talents and take the next step in your career as a Technical Support Specialist in Thessaloniki, Greece.



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