German-speaking Customer Support Associate with Global Kitchen Appliance Brand

1 month ago


Athens, Attica, Greece Cross Border Talents Full time
Customer Support Specialist Opportunity

We are seeking a dynamic and customer-focused individual to join our team in Athens, Greece as a Customer Support Specialist.

About the Role:

This is an exciting opportunity to work with a leading kitchen appliance manufacturer, providing outstanding support to customers and ensuring a positive experience with our products and services.

Key Responsibilities:
  • Deliver exceptional customer service through various communication channels.
  • Assist customers with troubleshooting and answering product inquiries.
  • Develop in-depth knowledge of our kitchen appliances and services to provide accurate information.
  • Collaborate with internal teams to resolve customer issues efficiently.
Requirements:

To be successful in this role, you will require:

  • Fluency in German and English (both spoken and written).
  • Previous customer support or call center experience is a plus.
  • A passion for delivering excellent customer service and helping customers.
  • Strong communication skills, eagerness to learn, and a solutions-oriented mindset.
What We Offer:

We offer a competitive salary of €1,200 gross per month, including a €250 language allowance. You will also receive a performance-based bonus after 3 months, daily benefits of €5 on your TP Hellas Card for daily expenses, and opportunities for career growth and development.

About Us:

We are a global leader in the kitchen appliance industry, committed to delivering exceptional customer experiences. Our team is diverse and inclusive, with colleagues from all over the world working together to achieve our goals.

Why Choose Us?

We value our people and offer a range of benefits to support your well-being and success. Join our team and become part of a dynamic and supportive community that is passionate about delivering outstanding customer service.



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