Customer Support Specialist with German Language Expertise

5 days ago


Athens, Attica, Greece Cross Border Talents Full time

We are seeking a skilled Customer Support Specialist with expertise in German language to join our team at Cross Border Talents. In this role, you will be responsible for handling customer inquiries professionally via phone, email, and chat. Your strong communication skills and fluency in German will enable you to resolve customer issues efficiently and provide first-contact resolution.

Key Responsibilities:

  • Manage customer interactions effectively and maintain accurate records of each interaction.
  • Collaborate with colleagues to enhance the customer experience and uphold company standards.

Requirements:

  • Native or fluent German speaker with excellent communication skills.
  • Proven experience in a call center or customer service environment is required.
  • Able to work on-site in Bucharest and possess a valid residence permit.
  • Strong problem-solving skills and a customer-centric mindset.

Salary:

We offer a competitive salary range of 3,000 - 4,000 EUR per month, depending on your level of experience and qualifications. This position does not include relocation assistance, so candidates must arrange their move independently if residing outside Bucharest.

Benefits:

  • A dynamic and supportive work environment.


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