Senior Customer Liaison Specialist for Danish-Speaking Clients
7 days ago
We are seeking a highly motivated Senior Customer Liaison Specialist to join our team in Athens. As a Danish-speaking customer support expert, you will be responsible for providing exceptional service to our clients.
Key Responsibilities- Customer Interaction: Serve as a welcoming and informative contact for our Danish-speaking customers, addressing their questions and guiding them with our products.
- Issue Management: Receive thorough training to assist customers effectively, understanding their concerns and providing solutions that ensure their satisfaction.
- Team Coordination: Collaborate with colleagues and other departments to resolve customer issues efficiently, promoting effective teamwork and communication.
- Feedback & Record Keeping: Document the details of each customer interaction and any feedback received, helping us continually enhance our products and services.
- Danish Proficiency: Fluency in Danish, both spoken and written, and a solid command of English, ensuring clear communication.
- Customer-Centric: A natural talent for connecting with customers and a genuine desire to assist them, with patience, empathy, and a positive attitude.
- Willing to Learn: Previous experience in customer support is beneficial but not necessary; enthusiasm to learn and grow is essential.
- Flexible and Adaptable: Thriving in fast-paced environments and ready to handle new challenges with flexibility and resilience.
- Competitive Salary: An attractive salary reflecting your skills and dedication, estimated at €38,000 - €50,000 per year, depending on experience.
- Relocation Package: Assistance with relocation from abroad, including flight reimbursement and accommodation support.
- Career Growth: Opportunities for professional development and career advancement within Eco Plus Solutions AB.
- Health & Life Coverage: Comprehensive health and life insurance to ensure your well-being.
- Engaging Work Environment: Join a diverse and creative team where your ideas and contributions are valued.
- Work-Life Balance: Support for a healthy work-life balance, allowing you to enjoy all that Athens has to offer.
- Additional Benefits: Meal vouchers, transport allowances, and exclusive discounts on our products and services.
Athens offers a unique blend of ancient history and modern vibrancy, making it an ideal location for those who crave cultural exploration and excitement. From the iconic Acropolis to bustling markets and scenic coastlines, there's something for everyone in this vibrant city.
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