French Speaking Customer Support for Logistics
5 days ago
Join Our Dynamic Team Patrique Mercier Recruitment ES is looking for a French Speaking Customer Support representative to join our Logistics & Shipping Department. If you are fluent in French and enthusiastic about providing top-notch support in the logistics and shipping industry, we want to hear from you
In this essential role, you will assist French-speaking customers with their inquiries and concerns related to logistics and shipping services. Your effort in providing timely and efficient solutions will play a crucial role in enhancing our customer experience. If you're ready to take on this rewarding challenge and contribute to our growing team, apply today
Your Responsibilities- Deliver exceptional customer support to French-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to logistics and shipping services, providing clear and accurate information.
- Document all customer interactions systematically in our CRM system.
- Collaborate with team members to resolve issues and improve overall service quality.
- Participate in training sessions to stay current on industry trends and service enhancements.
Requirements
- Fluency in French (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
- Strong motivation to provide excellent customer service.
- Previous experience in customer support, particularly in logistics or shipping, is preferred but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is focused on connecting skilled professionals with rewarding career opportunities. We are currently looking for a French Speaking Customer Support Representative for the Logistics & Shipping Department. This role is perfect for individuals who have a passion for providing exceptional customer service in the logistics and...
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