French Speaking Customer Support for Logistics

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Dynamic Team Patrique Mercier Recruitment ES is looking for a French Speaking Customer Support representative to join our Logistics & Shipping Department. If you are fluent in French and enthusiastic about providing top-notch support in the logistics and shipping industry, we want to hear from you

In this essential role, you will assist French-speaking customers with their inquiries and concerns related to logistics and shipping services. Your effort in providing timely and efficient solutions will play a crucial role in enhancing our customer experience. If you're ready to take on this rewarding challenge and contribute to our growing team, apply today

Your Responsibilities
  • Deliver exceptional customer support to French-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to logistics and shipping services, providing clear and accurate information.
  • Document all customer interactions systematically in our CRM system.
  • Collaborate with team members to resolve issues and improve overall service quality.
  • Participate in training sessions to stay current on industry trends and service enhancements.

Requirements

  • Fluency in French (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
  • Strong motivation to provide excellent customer service.
  • Previous experience in customer support, particularly in logistics or shipping, is preferred but not mandatory.
  • Outstanding communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks

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