German Speaking Customer Support for Logistics
4 days ago
Join Our Logistics Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a German Speaking Customer Support representative for our Logistics & Shipping Department. If you are fluent in German and have a keen interest in the logistics sector, this position is perfect for you
In this essential role, you will provide valuable support to German-speaking customers, addressing their inquiries and helping them navigate our logistics and shipping services. Be part of a dynamic team while gaining experience in the fast-paced world of logistics If you're ready to contribute to our success and grow your career, we want to hear from you
Your Responsibilities- Deliver exceptional customer support to German-speaking clients through various communication channels.
- Assist customers with inquiries related to shipping and logistics, ensuring their needs are met efficiently.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service level objectives and improve customer satisfaction.
- Participate in ongoing training to stay updated with industry developments and enhance service quality.
Requirements
- Fluency in German (written and spoken) is essential.
- Your nationality and native language should be stated in your application.
- A strong commitment to providing high-quality customer service.
- Previous experience in customer support or the logistics industry is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Ability to adapt to a fast-paced work environment and manage multiple tasks effectively.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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