Customer Support Representative for Streaming Services
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will play a key part in delivering exceptional support to our customers, ensuring they have the best possible viewing experience.
The ideal candidate will be fluent in Czech (written and spoken), possess a strong interest in entertainment, particularly streaming services, movies, and television, and have excellent communication and interpersonal skills.
Responsibilities:
- Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to streaming services, troubleshooting issues, and providing guidance.
- Document customer interactions accurately in our system to maintain service excellence.
- Collaborate with team members to meet performance goals and enhance overall customer satisfaction.
- Engage in continuous training to stay current on industry trends and best practices.
Benefits include private health insurance, comprehensive training and development opportunities, a performance bonus, and fully paid relocation package.
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