Streaming Services Customer Support Representative
18 hours ago
We are seeking a highly motivated and customer-focused representative to join our team in providing exceptional support to German-speaking customers.
In this role, you will be responsible for assisting customers with their inquiries regarding streaming services, account issues, and content recommendations.
The ideal candidate will possess excellent communication skills, fluency in both German and English, and prior experience in customer support.
Responsibilities:- Provide exemplary customer support in German for inquiries related to streaming services
- Troubleshoot technical issues and resolve customer concerns
- Assist customers with account management and subscription services
- Offer personalized content recommendations based on customer preferences
- Document customer interactions accurately and maintain records
- Fluency in German and English, both written and spoken
- Prior experience in customer support, preferably in the entertainment or technology industry
- Strong communication and problem-solving skills
- Ability to work well under pressure in a fast-paced environment
- Training & Development
- Performance Bonus
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU
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