Dutch Language Customer Service Representative for Streaming Services
1 day ago
Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a customer support representative with Dutch language skills for our streaming services department. This role is perfect for individuals who are passionate about entertainment and technology, and who excel in providing outstanding customer service.
Key Responsibilities:- Provide exceptional customer support via phone, email, and chat in Dutch.
- Assist customers with inquiries about streaming services, account issues, and troubleshooting.
- Resolve customer complaints and provide practical solutions in a timely manner.
- Educate customers on features and functionalities of streaming services to enhance their experience.
- Maintain accurate records of customer interactions for reporting and improvement purposes.
- Collaborate with team members to share insights and develop solutions for common issues.
- Fluency in Dutch (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is highly preferred.
- Solid understanding of streaming services and technology is an advantage.
- Ability to troubleshoot technical issues efficiently and effectively.
- Willingness to work in a fast-paced environment and adapt to changing needs.
- Positive attitude and ability to work well within a team-oriented atmosphere.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
This is a unique opportunity to join a dynamic team and grow your career in the field of customer support. If you are fluent in Dutch and eager to make a difference, we encourage you to apply.
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